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Technical Support Executive IAM (Ping Identity) Location: Chandigarh (Work from Office) Experience: 12 Years Shift: Evening/Night Shift Key Skills: - IAM, SSO, MFA - PingID, PingFederate (preferred) - SAML, OAuth, OIDC, LDAP - Technical Support and Troubleshooting - ServiceNow/Jira ticketing tools Responsibilities: - Provide L1 support for authentication and access-related issues. - Troubleshoot SSO, MFA, password reset, and user access problems. - Support Ping Identity solutions, especially PingID. - Escalate complex issues to L2/L3 teams and maintain ticket documentation. Preferred Candidate: - 12 years of experience in Technical Support, IAM, or SaaS support. - Valuable communication and customer-handling skills. - Hands-on experience or strong knowledge of PingID is highly preferred. Technical Support Executive IAM (Ping Identity) Location: Chandigarh (Work from Office) Experience: 12 Years Shift: Evening/Night Shift Key Skills: - IAM, SSO, MFA - PingID, PingFederate (preferred) - SAML, OAuth, OIDC, LDAP - Technical Support and Troubleshooting - ServiceNow/Jira ticketing tools Responsibilities: - Provide L1 support for authentication and access-related issues. - Troubleshoot SSO, MFA, password reset, and user access problems. - Support Ping Identity solutions, especially PingID. - Escalate complex issues to L2/L3 teams and maintain ticket documentation. Preferred Candidate: - 12 years of experience in Technical Support, IAM, or SaaS support. - Valuable communication and customer-handling skills. - Hands-on experience or strong knowledge of PingID is highly preferred.
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