IT Specialist

Roles and Responsibilities Job Role: Consultant – Server Operations (O365 Administration and Patch Management) Experience: Minimum 3-5 Years

1. Strong verbal, written, presentation skills.
2. Good knowledge of windows/non windows operating systems components like (Windows/Linux/MAC), client/server, Networking, and Internet fundamentals.
3. Hands on experience in any centralized patch management solution deployed in large environment (i.e., WSUS, SCCM, ManageEngine Desktop Central or Any Other Patch Management Solution etc.).
4. Sound knowledge of Security updates and Vulnerabilities of windows and non-windows operating systems.
5. Basic knowledge on various cloud platform like Azure/AWS/GCP etc.
6. Sound Knowledge on Various Vulnerability Management Tools like Qualys, ManageEngine etc.
7. Basic knowledge on Scripting and Automation.
8. Perform Patch management tasks include deciding what patches are appropriate for systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures.
9. Administer, operate, and maintain patch management environment which is a mix of windows and non-windows operating systems.
10. Test and release of patches and software’s in a global environment by adhering to change management process.
11. Tracking, reporting and remediate the failed/non-compliant systems of deployments.
12. Automating the OS provisioning, tools deployment, monitoring and metrics and other tasks for day-to-day operations through the endpoint management tool.
13. Responsible for ensuring all systems receive the latest software updates through the endpoint management tool.
14. Ability to resolve complex technical issues related to Software distribution and Patch management.
15. Generate compliance reports and consistently maintain a high level of compliance for the endpoints and servers.
16. Adherence to SLA, policies, processes, and procedures within the areas of his responsibility.
17. Stay up to date on cybersecurity trends, threats, research security enhancements and make recommendations to management. Key Competencies
18. Server Administration ( Preferred : Office 365 Administration and Basic Azure AD knowledge, Active Directory, DNS, DHCP, RADIUS, Certificate Authority and etc)
19. Patch management ( Preferred: ManageEngine or SCCM or WSUS)
20. Encryption (Checkpoint Encryption or BitLocker)
21. Email Security Gateway (Microsoft or Barracuda or Symantec or others)
22. Endpoint Privileged Management or Privileged Access Management (CyberArk, Beyond Trust or equivalent)
23. Device management – ( Preferred: JamF for Mac, Intune for Windows and Jump cloud for Linux)
24. Backup Tools – ( Preferred: Commvault or Azure Backup or equivalent)
25. Basic Knowledge on Identity Security Platform like Silverfort, and IGA tool (Identity, Governance and Administration) like SailPoint, Saviynt or equivalent.
26. LLM platforms (Preferred: Gemini, Claude, Cursor, Copilot etc.)