Senior Experience Designer

As a member of the team at U.S. Bancorp India, you will have the opportunity to leverage human-centered design methods such as design-thinking and service design to create strategic ideas that influence product roadmaps and showcase a solution's potential for success. Your responsibilities will include: - Conducting competitive analysis of direct and indirect competitors and staying updated on market trends to guide the research and design process. - Translating business, contractual, technical, and user needs into end-to-end customer, employee, and 3rd-party experiences that are accessible, inclusive, and compliant. - Designing omni-channel experiences that are customer-centric, user-friendly, and drive product adoption. - Validating experiences through experimentation, testing, and optimization. - Collaborating with Enterprise users to define and achieve product performance goals. - Ensuring alignment with the U.S. Bank brand and creating connectivity across customer, client, and employee touchpoints. Qualifications required for this role: - User experience design experience. Preferred Skills/Experience: - Understanding of product model system elements and ability to design solutions that align resources with business metrics. - Deep understanding of target customers through internal and external research. - Collaboration with product managers, software engineers, and agilists to execute product vision. - Facilitation of human-centered design sessions to identify customer pain points and improve the product roadmap. - Proficiency in design-thinking, user-centered design, product strategy, vision and planning, product development, customer experience research, and performance optimization. If you require any accommodations for a disability during the application or hiring process, please refer to our disability accommodations policy. Please note that this is a posting by U.S. Bancorp India, which is a part of the U.S. Bank family. As a member of the team at U.S. Bancorp India, you will have the opportunity to leverage human-centered design methods such as design-thinking and service design to create strategic ideas that influence product roadmaps and showcase a solution's potential for success. Your responsibilities will include: - Conducting competitive analysis of direct and indirect competitors and staying updated on market trends to guide the research and design process. - Translating business, contractual, technical, and user needs into end-to-end customer, employee, and 3rd-party experiences that are accessible, inclusive, and compliant. - Designing omni-channel experiences that are customer-centric, user-friendly, and drive product adoption. - Validating experiences through experimentation, testing, and optimization. - Collaborating with Enterprise users to define and achieve product performance goals. - Ensuring alignment with the U.S. Bank brand and creating connectivity across customer, client, and employee touchpoints. Qualifications required for this role: - User experience design experience. Preferred Skills/Experience: - Understanding of product model system elements and ability to design solutions that align resources with business metrics. - Deep understanding of target customers through internal and external research. - Collaboration with product managers, software engineers, and agilists to execute product vision. - Facilitation of human-centered design sessions to identify customer pain points and improve the product roadmap. - Proficiency in design-thinking, user-centered design, product strategy, vision and planning, product development, customer experience research, and performance optimization. If you require any accommodations for a disability during the application or hiring process, please refer to our disability accommodations policy. Please note that this is a posting by U.S. Bancorp India, which is a part of the U.S. Bank family.