Senior Product Analyst

As a Product Analyst at Optum, you will play a crucial role in ensuring the successful deployment, validation, and operation of complex claims-pricing products across multiple environments. Your work will involve troubleshooting technical issues, analyzing system behavior, and collaborating with engineering teams to ensure predictable and scalable delivery. Primary Responsibilities: - Own the technical execution of product releases from development through production - Validate build deployments and promotion steps to ensure successful releases - Assess release readiness and make recommendations based on system behavior - Troubleshoot and resolve issues across application, API, data, and infrastructure layers - Identify root causes of failures related to deployment, configuration, and system integrations - Ensure consistency and stability across different environments - Analyze system logs, database behavior, and integration points to diagnose issues - Validate deployments across various platforms and environments - Proactively identify technical risks and prevent production impact - Partner with product owners and engineering teams to validate fixes and readiness for release Required Qualifications: - Bachelor's degree - 5+ years of experience in software delivery, application support, QA, or development - Hands-on experience with enterprise applications and SDLC processes - Experience working with APIs, service-based architectures, and deployment pipeline tools - Solid troubleshooting and analytical skills across application, infrastructure, and data layers - Proficient in SQL for data analysis - Ability to work independently in a fast-paced delivery environment - Strong verbal and written communication skills Preferred Qualifications: - Experience in healthcare or claims processing systems - Familiarity with offshore or distributed delivery models - Experience with performance troubleshooting and system diagnostics - Knowledge of complex enterprise platforms and integrated systems In addition to the technical responsibilities, as part of UnitedHealth Group, you will be contributing to a mission that aims to help people live healthier lives and improve the health system for everyone. The company is committed to addressing health disparities and promoting equitable care, reflecting its core mission and values. As a Product Analyst at Optum, you will play a crucial role in ensuring the successful deployment, validation, and operation of complex claims-pricing products across multiple environments. Your work will involve troubleshooting technical issues, analyzing system behavior, and collaborating with engineering teams to ensure predictable and scalable delivery. Primary Responsibilities: - Own the technical execution of product releases from development through production - Validate build deployments and promotion steps to ensure successful releases - Assess release readiness and make recommendations based on system behavior - Troubleshoot and resolve issues across application, API, data, and infrastructure layers - Identify root causes of failures related to deployment, configuration, and system integrations - Ensure consistency and stability across different environments - Analyze system logs, database behavior, and integration points to diagnose issues - Validate deployments across various platforms and environments - Proactively identify technical risks and prevent production impact - Partner with product owners and engineering teams to validate fixes and readiness for release Required Qualifications: - Bachelor's degree - 5+ years of experience in software delivery, application support, QA, or development - Hands-on experience with enterprise applications and SDLC processes - Experience working with APIs, service-based architectures, and deployment pipeline tools - Solid troubleshooting and analytical skills across application, infrastructure, and data layers - Proficient in SQL for data analysis - Ability to work independently in a fast-paced delivery environment - Strong verbal and written communication skills Preferred Qualifications: - Experience in healthcare or claims processing systems - Familiarity with offshore or distributed delivery models - Experience with performance troubleshooting and system diagnostics - Knowledge of complex enterprise platforms and integrated systems In addition to the technical responsibilities, as part of UnitedHealth Group, you will be contributing to a mission that aims to help people live healthier lives and improve the health system for everyone. The company is committed to addressing health disparities and promoting equitable care, reflecting its core mission and values.