Manager, Applications

Beyond Blue

Job Posting Title: Manager, Applications Requisition Number: R-000002370 Department Name: Director, Revenue Cycle Billing Work Location: 2317 Alumni Park Plaza Grade Level: 14 Type of Position: Regular Position Time Status: Full time Equivalency Link https://hr.uky.edu/employment/working-uk/equivalencies

Shift: Days (United States of America) Job Description: Job Summary

Responsible for managing and supporting application portfolios across administrative, clinical, and revenue cycle areas to ensure optimal system performance and alignment with organizational needs. Oversees implementation, maintenance, and ongoing support of applications, including scheduling, billing, coding, and radiology systems. Coordinates IT and vendor resources, facilitates development and execution of test scenarios, and promotes standardization of processes and data. Ensures technical competence of team members by providing training and guidance. Adapts to evolving application requirements and delivers effective solutions to support operational excellence.

Essential Functions

• Recruits, hires, and retains top personnel using best practices.

• Develops and mentors staff through coaching, feedback, and performance evaluations.

• Fosters teamwork, collaboration, and effective communication across departments.

• Ensures compliance with organizational policies, procedures, and regulations.

• Manages application implementation, support, and optimization using project management and ITIL frameworks.

• Oversees service delivery, prioritizes work assignments, and ensures customer satisfaction.

• Identifies and implements continuous service and process improvements.

• Serves as subject matter expert, providing guidance on project execution and application workflows.

• Performs other duties as assigned.

Education Requirement

Bachelor’s degree in computer science, information systems, or a related field

Experience Requirement

4-5 years of experience in computer science, information systems, or a relevant area

An equivalent combination of education and experience may be considered.

All experience must be paid and in the same related field.

Part-time and PRN experience will be prorated based on hours worked per week.

Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

Epic Certified required within 90 days of hire

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional ( 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never

G. Repetitive motion: 4. Regular (> 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 1. Never

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 1. Never

M. Temperature extremes: 1. Never

N. Hazardous chemicals and fumes including waste: 1. Never

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 1. Never

R. Bloodborne/airborne pathogens: 1. Never

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 1. Never

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions on a regular basis; intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds.

Additional Job Descriptions

N/A

Our University Community We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.