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Experience: 10.00 + years Salary: Confidential (based on experience) Expected Notice Period: 7 Days Shift: (GMT+05:30) Asia/Kolkata (IST) Opportunity Type: Office () Placement Type: Full Time Permanent position(Payroll and Compliance to be managed by: An AI platform for underwriting, claims, and insurance decision automation.) (*Note: This is a requirement for one of Uplers' client - An AI platform for underwriting, claims, and insurance decision automation.) What do you need for this opportunity Must have skills required: CI/CD, DevOps, stakeholder presentation, Strong Communication, AI/ML, Cloud, Confluence, Insurance industry experience, Jira, or Azure DevOps., or Generative AI solutions, Docker, Kubernetes, SaaS An AI platform for underwriting, claims, and insurance decision automation. is Looking for: Roles & Responsibilities Serve as the primary technical point of contact for enterprise customers throughout implementation and post-deployment phases. Build trusted relationships with customer executives, business stakeholders, technical teams, and project sponsors. Understand customer business goals and translate them into actionable delivery plans and technical solutions. Drive customer-side execution by coordinating with client engineering, infrastructure, security, operations, and business teams. Ensure customer readiness for deployments, integrations, data onboarding, user acceptance testing, and production rollouts. Facilitate technical workshops, solution discussions, architecture reviews, and implementation planning sessions with customers. Track delivery milestones, identify risks, escalate issues proactively, and work with customer teams to resolve blockers. Coordinate customer dependencies such as infrastructure provisioning, API integrations, security approvals, networking, compliance, and change management. Work closely with client''''s Product, Engineering, Customer Success, and Support teams to ensure customer expectations are met. Monitor implementation progress and provide regular executive-level status updates to customer leadership. Ensure smooth customer onboarding, adoption, and transition into operational support. Drive continuous improvement by capturing customer feedback and collaborating with internal product teams to enhance offerings. Manage multiple enterprise customer engagements simultaneously while maintaining high levels of customer satisfaction. Technical Requirements Strong understanding of BFSI business processes, enterprise integrations, regulatory and compliance requirements, and digital transformation initiatives. Experience working directly with banking or financial services clients, managing technical implementations, stakeholder engagement, and enterprise solution delivery. Strong understanding of SDLC, Agile methodologies, and enterprise software delivery. Experience with SaaS, Cloud, AI/ML, or Generative AI solutions and enterprise implementations. Knowledge of REST APIs, system integrations, microservices, cloud platforms (AWS/Azure/GCP), and databases (PostgreSQL) Familiarity with CI/CD, DevOps, Docker, Kubernetes, and enterprise security best practices. Ability to review solution architecture, troubleshoot integration issues, and collaborate with customer technical teams. Hands-on experience with delivery tools such as Jira, Confluence, or Azure DevOps. Excellent technical communication, documentation, and stakeholder presentation skills. Success Measures Successful delivery of customer implementation milestones. High customer satisfaction and stakeholder confidence. Timely resolution of customer delivery risks and dependencies. Increased customer adoption and business value realization. Smooth production deployments and successful go-live outcomes. Strong long-term customer relationships resulting in renewals and expansion opportunities How to apply for this opportunity Step 1: Click On Apply! And Register or Login on our portal.Step 2: Complete the Screening Form & Upload updated ResumeStep 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you! .
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