Senior UI/UX Designer; Marketing Experience

Role Overview: The Senior Information Architect (UX / Information Architecture Lead) is a strategic UX leadership role responsible for defining navigation models, user flows, and overall information structure across enterprise digital platforms. This role ensures intuitive, scalable, and user-centered experiences aligned with business goals and brand standards. The position involves providing UX governance and oversight across marketing and digital initiatives, making it a high-value offshore role. Key Responsibilities: - Develop logical content structures and taxonomy models - Create scalable navigation systems for enterprise websites - Design detailed sitemaps and content organization frameworks - Ensure consistency across digital properties - Map user journeys aligned with business objectives - Define task-based flows to optimize engagement and conversion - Conduct heuristic evaluations and usability reviews - Identify friction points and recommend UX improvements - Work closely with UX designers, developers, marketing, and product teams - Translate research insights into structured IA deliverables - Produce wireframes, IA documentation, flow diagrams, and interaction guidelines - Maintain design consistency and governance standards - Support digital transformation and redesign initiatives Qualification Required: - 812+ years of experience in UX / Information Architecture roles - Proven track record of defining IA for enterprise-scale websites - Strong understanding of usability principles and interaction design - Experience in creating sitemaps, user flows, and wireframes - Familiarity with UX tools such as Figma, Sketch, Adobe XD, and Miro - Strong stakeholder communication and workshop facilitation skills Note: UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Role Overview: The Senior Information Architect (UX / Information Architecture Lead) is a strategic UX leadership role responsible for defining navigation models, user flows, and overall information structure across enterprise digital platforms. This role ensures intuitive, scalable, and user-centered experiences aligned with business goals and brand standards. The position involves providing UX governance and oversight across marketing and digital initiatives, making it a high-value offshore role. Key Responsibilities: - Develop logical content structures and taxonomy models - Create scalable navigation systems for enterprise websites - Design detailed sitemaps and content organization frameworks - Ensure consistency across digital properties - Map user journeys aligned with business objectives - Define task-based flows to optimize engagement and conversion - Conduct heuristic evaluations and usability reviews - Identify friction points and recommend UX improvements - Work closely with UX designers, developers, marketing, and product teams - Translate research insights into structured IA deliverables - Produce wireframes, IA documentation, flow diagrams, and interaction guidelines - Maintain design consistency and governance standards - Support digital transformation and redesign initiatives Qualification Required: - 812+ years of experience in UX / Information Architecture roles - Proven track record of defining IA for enterprise-scale websites - Strong understanding of usability principles and interaction design - Experience in creating sitemaps, user flows, and wireframes - Familiarity with UX tools such as Figma, Sketch, Adobe XD, and Miro - Strong stakeholder communication and workshop facilitation skills Note: UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.