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About the role
Build India's first great hardware brand. Urban Company is the world's largest home services platform, serving India, UAE, and Singapore. We deliver an unparalleled range of services including beauty services & treatments, appliance repairs, massages, home repairs, and cleaning. At Native, we design and build high-performance products for Indian homes. Zero service calls for 24 months Unmatched design, fit, and finish Truly remote unlock that works from anywhere Exceptional, trend-setting design At Urban Company and Native, we understand how to build services and products that people love and feel magical! Native is your opportunity to build a new kind of brand for India that's obsessed with customer delight. oYou'll work directly with the core Native team on live products across new product launches, ongoing innovation tracks and improving current best sellers. You'll own problems end-to-end: from understanding what's broken, to figuring out why, to driving the fix all the way to closure . t:Work with the team across design, manufacturing, and testing to help bring new product concepts to life from ideation to prototyping to first production lo tsCollaborate with designers, researchers, and subject matter experts to evaluate new technologies, materials, and processes relevant to our product categori esBuild and track test plans, procedures, and SOPs to ensure product quality and reliability at every stage of developme ntAct as the connective tissue between engineering, vendors, and production keeping things moving and nothing falling through the crac ts:Dig into product quality issues gather data from the field, structure your findings, and close root cause analyses with clear corrective acti onsWork with customer experience, production, and vendor teams to identify patterns and prioritise what to solve fi rstDrive implementation of solutions coordinate with the right people, track progress, and validate that fixes actually w We don't care much for years of experience but we care that you are obsessed with doing some of the best work of your car 03 years of professional experience in hardware, operations, consulting, or any fast-paced environment where you own outco tionGood analytical insti ncts you're comfortable working with data to find patterns, test ideas, and make decis in usUrban Company is a household name when it comes to exceptional quality of services at home. Native products, since we launched in September 2023, are already the top-selling water purifiers on major e-commerce platforms. We take pride in building services and products that are exceptional in qua You'll be part of a team who care deeply about building great products and services. As a part of being in the culture of building with creativity, collaboration, problem-solving with customer-first approach, you'll do some of the best work of your ca If you ever wondered what it was like to work at the top 3 hardware companies in the world when they were just fifty people, imagine building products for India that sparked a movement. Build India's first great hardware brand. Urban Company is the world's largest home services platform, serving India, UAE, and Singapore. We deliver an unparalleled range of services including beauty services & treatments, appliance repairs, massages, home repairs, and cleaning. At Native, we design and build high-performance products for Indian homes. Zero service calls for 24 months Unmatched design, fit, and finish Truly remote unlock that works from anywhere Exceptional, trend-setting design At Urban Company and Native, we understand how to build services and products that people love and feel magical! Native is your opportunity to build a new kind of brand for India that's obsessed with customer delight. oYou'll work directly with the core Native team on live products across new product launches, ongoing innovation tracks and improving current best sellers. You'll own problems end-to-end: from understanding what's broken, to figuring out why, to driving the fix all the way to closure . t:Work with the team across design, manufacturing, and testing to help bring new product concepts to life from ideation to prototyping to first production lo tsCollaborate with designers, researchers, and subject matter experts to evaluate new technologies, materials, and processes relevant to our product categori esBuild and track test plans, procedures, and SOPs to ensure product quality and reliability at every stage of developme ntAct as the connective tissue between engineering, vendors, and production keeping things moving and nothing falling through the crac ts:Dig into product quality issues gather data from the field, structure your findings, and close root cause analyses with clear corrective acti onsWork with customer experience, production, and vendor teams to identify patterns and prioritise what to solve fi rstDrive implementation of solutions coordinate with the right
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