Senior Business Analyst

Responsibilities

Elicit, challenge, document, and validate business requirements, user stories, acceptance criteria, functional specifications, and process flows Manage enhancement and project intake by clarifying business outcomes, sizing complexity, identifying dependencies, and preparing work for prioritization Analyze data, metrics, processes, and system impacts to support decisions, expose risks, and measure delivery outcomes Serve as the primary liaison between business stakeholders, Product, Engineering, QA, Architecture, Operations, and support teams Facilitate Agile ceremonies when needed, while keeping primary accountability on business analysis, intake, requirements quality, and delivery readiness

Required Qualifications

Bachelor's degree in Information Systems, Computer Science, Business Administration, Management Information Systems (MIS), Engineering, or a related technical/business field preferred; equivalent combination of education and relevant professional experience will be considered in lieu of a degree 7+ years of progressive business analysis, product analysis, systems analysis, or software delivery experience in complex enterprise environments. 5+ years eliciting, documenting, and validating business requirements, user stories, acceptance criteria, functional specifications, and process flows for IT systems or enhancements Demonstrated experience managing intake, backlog readiness, prioritization support, dependency analysis, UAT coordination, and stakeholder alignment across business and technology teams Experience working in both Scrum and Waterfall delivery environments Strong experience in business analysis, Agile delivery, stakeholder management, Jira story creation, Agile facilitation, ceremonies, backlog refinement, and cross-functional delivery leadership Experience working in or supporting mainframe environments, including exposure to COBOL, VSAM, DB2, CICS, APIs, legacy integrations, interfaces, and cloud modernization initiatives Advanced ability to turn ambiguous business needs into clear, testable, traceable requirements and decision-ready recommendations Strong skills in facilitation, stakeholder management, executive communication, leadership, and accountability management

Preferred Qualifications

Certified ScrumMaster (CSM) or Professional Scrum Master (PSM), SAFe Scrum Master or Product Owner certification, such as CSPO or PSPO Proficiency with Jira, Confluence, Microsoft Excel, Word, Visio or Lucidchart; Power BI, SQL, or similar reporting and analysis tools Ability to manage changing priorities, assess risks and dependencies, and maintain delivery focus across distributed teams and time zones

business analysis,document control,business audit,communications management,