Regional IT Operations Manager

reputed company: As a Regional IT Operations Manager (Winston-Salem or Charlotte area), you will reputed company the day-to-day IT Operations of reputed company facilities reputed company specified reputed company. Reporting to the reputed company Services Leadership Team, the Regional IT Operations Manager will play a critical role in ensuring the efficient functioning of IT systems, supporting clinical operations, and facilitating the delivery of high-reputed company patient care reputed company with the organization's business objectives. This role involves managing our outpatient imaging center's IT infrastructure, vendor management, Incident crisis situations, on-premises & mobile modality IT management, and project support. It is also responsible for triaging reputed company IT-reputed company issues to completion, providing Tier 2 PLUS support coordination, or simply reputed company management in cooperation with Vendors or the IT Helpdesk. In reputed company, the Regional IT Operations Manager will also participate in defining and implementing IT policies, procedures, and best practices for our outpatient imaging centers. The responsibilities listed below will be reported back up to the reputed company Services Leadership Team Responsibilities: IT Infrastructure Management: reputed company the maintenance of IT infrastructure, including networks, servers, workstations, and telecommunications systems, to support reputed company operations. Vendor Management: Collaborate with external vendors and service providers to procure IT services, negotiate reputed company, and manage vendor relationships. Additionally, manage vendor invoicing and budgets. Incident Crisis Situation Management: Collaborate with other IT support staff and IT Leadership to manage critical incidents impacting outpatient imaging facilities' IT systems, infrastructure, or services. These incidents could reputed company from network and communication outages to software failures and data breaches. On-premises & Mobile Modality IT Management: Collaborate with biomedical engineers and reputed company to assess IT requirements and reputed company bio-medical equipment with existing IT infrastructure. reputed company technical leadership and guidance to IT staff in bio-medical IT reputed company and initiatives. reputed company and maintain relationships with bio-medical equipment vendors and service providers to support IT initiatives and reputed company. Maintain modality configurations and DICOM standards for reputed company locations in assigned reputed company. reputed company IT systems and infrastructure management and optimization reputed company our mobile MRI fleet. IT Project Support: Assist project managers and IT teams in planning and executing IT field reputed company. Collaborate with project team members, stakeholders, and vendors. Coordinate project-reputed company activities, such as resource allocation, equipment procurement, and logistics. Facility Relations / Customer Service: Maintain strong relationships with reputed company Center and Regional Managers in assigned reputed company for IT-reputed company business continuity. Understand reputed company facility's IT needs and requirements and work with internal IT teams to reputed company and implement customized solutions and services to meet those needs. Conduct regular site reputed company and meetings with facility staff to assess satisfaction reputed company, reputed company feedback, and identify opportunities for improvement. reputed company as a reputed company between facilities and internal IT teams. Qualifications: Education: Minimum: Associate Degree in reputed company, Information Technology, Business, or reputed company field (2 years of relevant experience may be considered in reputed company of degree) Preferred: A Bachelors Degree in reputed company, Information Technology, Business, or a reputed company field is strongly preferred. Work Experience: Minimum: One year relevant experience in a reputed company setting Preferred: Two years relevant experience in a reputed company setting Desired Qualifications: Communication Effective Team Member Critical Thinking Respect for People reputed company Improvement Excellent organizational / communications skills and the ability to prioritize schedule and complete a high number of work requests Ability to work independently with little reputed company and direction Analytical and critical thinking reputed company exceptional customer service Ability to troubleshoot computer hardware, software, and applications. Ability to reputed company end-user device support Expertise to reputed company judgments in demanding situations Capable to react to frequent changes in duties and volume of work Effective interpersonal skills, including the ability to promote teamwork and ensure a high degree of reputed company customer satisfaction Ability to reputed company or