Center Head - GCC

As a seasoned Center Head (GCC - Technical) at our Global Capability Center (GCC), you will be responsible for leading large-scale engineering, product delivery, and innovation initiatives across our personalized health platform. This platform integrates healthcare navigation, wellbeing, and benefits administration powered by AI, analytics, and microservices architecture. Key Responsibilities: - Lead and scale the Global Capability Center (GCC) supporting our digital platform and global operations. - Own end-to-end technology delivery across platform engineering, product development, and healthcare solutions. - Drive modern platform architecture including microservices, event-driven systems, and cloud-native development. - Oversee the implementation of AI/ML-driven healthcare solutions, including predictive analytics, personalization engines, and data platforms. - Enable real-time engagement systems leveraging stream processing (Kafka) and scalable distributed systems. - Ensure robust platform engineering practices including CI/CD, DevOps, and containerization using Docker & Kubernetes on cloud platforms (AWS). - Manage the development of web and mobile applications (Angular/micro-frontends, Android - Kotlin, iOS - Swift). - Oversee integration with third-party healthcare systems, wearable devices, and health data providers. - Ensure compliance with HIPAA, GDPR, and global healthcare data privacy standards. - Build high-performing engineering teams across product, platform, data science, and DevOps functions. - Partner with global stakeholders, product teams, and business leaders to drive innovation and outcomes. Technology Landscape (Preferred Expertise): The ideal candidate should have strong exposure to: - Architecture: Microservices, micro-frontends, API gateways (Node.js), distributed systems - Backend: Java (Spring Boot), Kotlin-based services - Frontend: Angular / modern JS frameworks - Cloud & DevOps: AWS, Docker, Kubernetes, CI/CD pipelines - Data & AI: Predictive analytics, data engineering, AI/ML platforms, personalization engines (PercyIQ-like ecosystems) - Streaming & Integration: Kafka, event-driven architecture - Mobile: Native Android (Kotlin), iOS (Swift) - Healthcare Tech: TPA systems, claims processing, care navigation, wellbeing platforms - Security & Compliance: HIPAA, GDPR, secure data architecture Required Skills & Experience: - 15 to 20 years of experience with strong leadership in GCC / captive center environments - Proven experience in building and scaling large engineering teams (100+ members preferred) - Deep experience in Healthcare technology platforms, TPA ecosystems, or health-tech SaaS products - Exposure to AI-driven digital health platforms and data-driven personalization solutions - Strong expertise in cloud-native architecture and enterprise platform engineering - Excellent stakeholder management across global teams (US/Europe) Education: - B.Tech + M.Tech (Mandatory) Work Location: - Noida Key Competencies: - GCC Leadership & Scaling - Digital Health Platform Expertise - AI & Data-Driven Innovation - Enterprise Architecture & Cloud Engineering - Healthcare / TPA Domain Knowledge - Stakeholder & Program Management As a seasoned Center Head (GCC - Technical) at our Global Capability Center (GCC), you will be responsible for leading large-scale engineering, product delivery, and innovation initiatives across our personalized health platform. This platform integrates healthcare navigation, wellbeing, and benefits administration powered by AI, analytics, and microservices architecture. Key Responsibilities: - Lead and scale the Global Capability Center (GCC) supporting our digital platform and global operations. - Own end-to-end technology delivery across platform engineering, product development, and healthcare solutions. - Drive modern platform architecture including microservices, event-driven systems, and cloud-native development. - Oversee the implementation of AI/ML-driven healthcare solutions, including predictive analytics, personalization engines, and data platforms. - Enable real-time engagement systems leveraging stream processing (Kafka) and scalable distributed systems. - Ensure robust platform engineering practices including CI/CD, DevOps, and containerization using Docker & Kubernetes on cloud platforms (AWS). - Manage the development of web and mobile applications (Angular/micro-frontends, Android - Kotlin, iOS - Swift). - Oversee integration with third-party healthcare systems, wearable devices, and health data providers. - Ensure compliance with HIPAA, GDPR, and global healthcare data privacy standards. - Build high-performing engineering teams across product, platform, data science, and DevOps functions. - Partner with global stakeholders, product teams, and business leaders to drive innovation and outcomes. Technology Landscape (Preferred Expertise): The ideal candidate should have strong exposure to: - Architecture: Microservices, micro-frontends