IT Infra Assistant Manager

Bachelors degree in Computer Science or Information Technology. They should have 5+ years experience in IT support including cloud infrastructure. Advanced knowledge of computer/server hardware systems and peripherals Knowledge of popular operating systems, software applications, and remote connection systems Ability to solve complex hardware and software issues Amazon Certified Engineer certification is required Strong hands-on experience with Linux/Red hat/Ubuntu, virtualization, website hosting, migration from On Prim to Off Prim (Cloud) and vice versa. Knowledge in Active Directory and Office 365 is necessary Experience in IT End Support administration is preferred Must be a self-starter and demonstrate ability to pick up technologies quickly Self-motivated and well organized with excellent communications skills Should be highly motivated to face the challenges of a rapidly growing organization and committed Excellent interpersonal skills. Good written and verbal communication skills. Job Description & Responsibilities Manage end to end delivery for clients, extensive experience in customer-facing roles, strong organizational skills and proficiency to manage large teams and operate in a diverse, large scale Manage day-to-day administration of the On Prim and Off Prim IT Infrastructure Troubleshoot and quickly resolve issues arising in IT Infrastructure Manage day-to-day administration for IT End Points Demonstrated ability to maintain the highest degree of security and confidentiality Ability to prioritize work and effectively manage time & quickly understand new technology concepts and apply them to our environment Provide support during non-business hours if required. Build out the strategic roadmap to scale the People Operations & Technical function including its process and technology footprint to accommodate a fast-growing global company. Take data to the next level. Build reporting, dashboards, and tracking methodology that delivers actionable insights to the business.