Technical Business Analyst

Role :Technical Business Analyst

Location : Kansas City, KS or Remote

Direct client

*Only W2 (Strictly make sure and apply )

Responsibilities

• Primary

• Collaborate with business stakeholders and technical teams to gather, analyze, and document business and system requirements

• Write detailed user stories and acceptance criteria for development and QA teams

• Build and maintain dashboards using Dynatrace, QM, and Kibana logs to monitor performance, identify issues, and track KPIs

• Perform root cause analysis leveraging logs and monitoring tools, providing actionable insights

• Support system integration activities, validating data flows and cross-application dependencies

• Partner with Product Owners during PI planning sessions and backlog refinement

• Translate complex technical data into clear, business-friendly insights and recommendations

• Ensure requirements traceability from definition through testing and delivery

• Collaborate with architects, developers, and testers to align solutions with business objectives

• Leverage AWS environment experience for troubleshooting, monitoring, and solution validation Scrum Master

• Secondary

• Facilitate essential Agile ceremonies when required (sprint planning, daily stand-ups, retrospectives)

• Remove minor impediments to enable efficient delivery

• Promote transparency and visibility through Agile metrics and dashboards

• Encourage collaboration and communication across distributed teams

• Support Product Owners with backlog prioritization and refinement

• Provide light coaching on Agile practices, fostering a culture of continuous improvement

Skills Must have

• 6+ years of Tech BA & SM experience with stronger emphasis on Technical BA skills

• Technical degree or equivalent professional experience

• Strong background in analytics, systems development, and dashboard creation

• Hands-on experience with Dynatrace, QM, Kibana logs in an AWS environment

• Proficiency in JIRA and Agile tools

• Knowledge of SAFe and Scrum frameworks

• Excellent communication skills for both technical and non-technical stakeholders

• Local to Chicago preferred (close collaboration with product owners and PI planning)