Hiring Epic Analyst HIM Coding @Hummingbird Healthcare

Role Description Be the calm problem-solver behind the scenessupport Epic stability and HIM workflows that patients and staff rely on. Were hiring an Epic-certified and experienced HIM Coding Analyst. This is hands-on, operational work: youll spend your time resolving tickets, handling break-fix issues, and delivering small optimization projects that keep Epic running smoothly for the clients teamsand for the patients they serve. A typical day includes a steady flow of requests and problem-solving: Triage and troubleshoot incoming tickets Dig into workflows and build to find root cause Coordinate with client stakeholders to confirm needs and priorities Document changes so fixes are traceable and repeatable Depending on level, youll either focus on reliable execution with growing autonomy or lead more complex workanticipating downstream impacts, guiding decisions, and mentoring others. Responsibilities Act as an extension of a clients Epic team, supporting day-to-day stability and continuous improvement in Epics HIM Coding application. Triage and resolve incoming tickets: clarify the issue, reproduce it when needed, determine urgency/impact, and move it through to resolution. Handle break-fix work by troubleshooting workflows/build, identifying root cause, and implementing safe, well-tested fixes. Deliver small optimization projects that improve reliability, reduce friction, and help the clients teams work more effectively. Translate requests into clear, testable requirementsconfirming what success looks like before you build. Configure/update Epic build within your specialty area, following standards and keeping documentation clean and traceable. Plan and execute appropriate testing (unit/integrated/regression as needed), validate outcomes, and ensure fixes dont create downstream issues. Communicate clearly and consistently with client stakeholders and internal teammates: status, timelines, risks, tradeoffs, and next steps. Escalate when risk, complexity, or impact crosses thresholdsand bring recommended options, not just problems. For Senior roles: lead more ambiguous troubleshooting, anticipate dependencies, drive prioritization, and mentor others to strengthen ticket quality, root-cause analysis, and delivery practices. Requirements Current Epic certification in HIM Coding. A minimum of 2+ years delivering scoped analyst work end-to-endproblem solving, requirements gathering, testing, and solution implementation. Deep specialization in HIM Coding and interest in growing into broader areas within Epic. Strong problem-solving skills: ability to frame ambiguous issues into clear problem statements and practical paths forward. Comfort working across systems, data, and stakeholder inputs to find whats true and what needs to change. Strong written and verbal communication skills. A quality-first mindset: care about testing, documentation, and building things that hold up in the real world. Ownership and reliability: follow through, flag risk early, and ask for help when needed. Benefits Comprehensive medical, dental, and vision coverage Paid time off 401(k) Parental leave Career development support And more Apply To this Job Company : Hummingbird Healthcare Salary : Work from home Role Description Be the calm problem-solver behind the scenessupport Epic stability and HIM workflows that patients and staff rely on. Were hiring an Epic-certified and experienced HIM Coding Analyst. This is hands-on, operational work: youll spend your time resolving tickets, handling break-fix issues, and delivering small optimization projects that keep Epic running smoothly for the clients teamsand for the patients they serve. A typical day includes a steady flow of requests and problem-solving: Triage and troubleshoot incoming tickets Dig into workflows and build to find root cause Coordinate with client stakeholders to confirm needs and priorities Document changes so fixes are traceable and repeatable Depending on level, youll either focus on reliable execution with growing autonomy or lead more complex workanticipating downstream impacts, guiding decisions, and mentoring others. Responsibilities Act as an extension of a clients Epic team, supporting day-to-day stability and continuous improvement in Epics HIM Coding application. Triage and resolve incoming tickets: clarify the issue, reproduce it when needed, determine urgency/impact, and move it through to resolution. Handle break-fix work by troubleshooting workflows/build, identifying root cause, and implementing safe, well-tested fixes. Deliver small optimization projects that improve reliability, reduce friction, and help the clients teams work more effectively. Translate requests into clear, testable requirementsconfirming what success looks like before you build. Configure/update Epic build within your specialty area, following standards and keeping document