Remote Senior Product Manager Compliance and Onboarding

Note: The job is a remote job and is open to candidates in USA. Sphere Labs is building modern, compliance-native infrastructure for cross-border payments and settlement. The Senior Product Manager for Compliance and Onboarding will own the product roadmap for KYC and KYB, drive strategy for onboarding APIs, and shape risk rating programs while ensuring compliance and operational efficiency.ResponsibilitiesOwn the product roadmap for KYC, KYB, and onboarding the systems that decide who gets access to Sphere's infrastructure and how fast they get there, for both businesses and individuals, balancing conversion speed against the compliance rigor regulated financial infrastructure demandsDrive strategy for the onboarding API and SDK, making it easy for integrators to build on Sphere's onboarding and compliance programs directlyShape our risk rating program in partnership with compliance the models and workflows that determine how customers are tiered, reviewed, and monitored. It starts in onboarding and will feed Sphere's broader compliance engineBuild internal tooling that helps compliance and operations move faster without sacrificing controls: case queues, review workflows, escalation paths, and decision audit trails translating regulatory requirements into product specs along the wayOrganize and prioritize engineering work in your domain: writing specs, weighing tradeoffs, and unblocking execution day-to-dayDefine and track the metrics that matter: onboarding conversion, time-to-approval, false positive rates, manual review volume, and operational efficiencySkills5+ years of product management experience. You've owned products end to end: running discovery, writing specs, shipping, and iterating on what you learnYou've worked with or inside a regulated institution on an API product. A bank, licensed money transmitter, or payment processor operating under financial regulation. You know what it means to ship a product where a regulator has a seat at the tableDeep experience in at least one of the following ideally both, but we can fill a gap: Compliance and onboarding products. You've built identity verification flows, onboarding pipelines, or risk-rating systems, and you understand the tension between conversion and complianceAPI/SDK products sold to integrators. You've worked somewhere that sells infrastructure, not just consumes it. You understand what it takes to productize complianceExperience working directly with engineering teams. You've been in the weeds with engineers on prioritization, tradeoffs, and technical decisionsStrong written communication. You'll be writing specs, compliance-facing documentation, and cross-functional strategy. Clear, precise writing is non-negotiableYou've built a risk rating or risk scoring program. Not just consumed a vendor's score designed the logic, thresholds, and workflows that determine how customers are classified and routedYou've built onboarding for both businesses and individuals. KYB and KYC are different animals different data sources, verification methods, and risk profilesExperience building internal tooling for compliance or operations teams. Case management systems, review queues, or operational dashboards that help non-technical teams move faster without sacrificing controlsBackground at a BaaS (Banking-as-a-Service) company. You understand building compliance products that serve both your own risk appetite and your customers' end-user onboarding needsA mix of company stages on your resume. Startup experience plus time somewhere with established processes, cross-functional dependencies, and organizational scaleSpanish proficiencyCompany OverviewFrom dollars and euros to pesos and beyond, we make sending money anywhere in the world simple powered by bare-metal banking rails, stablecoins, and technology built to scale. It was founded in 2022, and is headquartered in Boston, Massachusetts, USA, with a workforce of 11-50 employees. Its website is https://spherepay.co/. Apply To this Job Note: The job is a remote job and is open to candidates in USA. Sphere Labs is building modern, compliance-native infrastructure for cross-border payments and settlement. The Senior Product Manager for Compliance and Onboarding will own the product roadmap for KYC and KYB, drive strategy for onboarding APIs, and shape risk rating programs while ensuring compliance and operational efficiency.ResponsibilitiesOwn the product roadmap for KYC, KYB, and onboarding the systems that decide who gets access to Sphere's infrastructure and how fast they get there, for both businesses and individuals, balancing conversion speed against the compliance rigor regulated financial infrastructure demandsDrive strategy for the onboarding API and SDK, making it easy for integrators to build on Sphere's onboarding and compliance programs directlyShape our risk rating program in partnership with compliance the models and workflows that determine how customers are tiered, revi