Remote Senior Product Manager Payments

Note: The job is a remote job and is open to candidates in USA. Hertz is a leading vehicle rental company operating globally under well-known brands. They are seeking a Senior Product Manager for their Payments Product team to own the strategy and execution of payment operations capabilities, focusing on enhancing customer experiences and optimizing financial performance through collaboration with various stakeholders.ResponsibilitiesDefine and execute the product vision, strategy, and roadmap for payment operations, transaction management, and chargeback capabilitiesIdentify and deliver opportunities to improve transaction success rates, streamline dispute resolution, reduce operational inefficiencies, and enhance customer experiencesOwn product initiatives from concept through delivery, partnering closely with engineering and cross-functional stakeholders to prioritize requirements and execute against the roadmapCollaborate with finance, accounting, operations, customer support, legal, compliance, analytics, and engineering teams to deliver solutions that drive measurable business valueEstablish, monitor, and leverage performance metrics, reporting, and analytics to improve transaction processing, dispute outcomes, operational efficiency, customer satisfaction, and financial performanceUse customer insights, operational data, market research, and industry trends to inform product strategy and identify new opportunitiesEvaluate emerging technologies and third-party solutions, build business cases, and drive executive alignment and organizational adoption of new capabilitiesMake data-driven product decisions that balance customer needs, operational requirements, risk considerations, and business objectivesSkillsBachelor's degree required; MBA or advanced degree in Business, Engineering, or a related field preferred5+ years of end-to-end product management experience, including product vision, strategy, development, prioritization, testing, launch, performance measurement, and continuous improvementProven ability to collaborate with and influence internal and external stakeholders across functions, teams, and locationsStrong problem-solving, critical thinking, and decision-making skills, with the ability to balance strategic priorities and drive resultsDemonstrated ability to lead process improvements and organizational change in fast-paced, evolving, and ambiguous environmentsExcellent verbal and written communication, organizational, time management, and prioritization skillsSelf-motivated and adaptable, with a positive attitude, goal-oriented mindset, and ability to work independently with minimal supervision while maintaining focus on the bigger pictureBenefits40% off any standard Hertz RentalPaid Time OffMedical, Dental & Vision plan optionsRetirement programs, including 401(k) employer matching.Paid Parental Leave & Adoption AssistanceEmployee Assistance Program for employees & familyEducational Reimbursement & DiscountsVoluntary Insurance Programs - Pet, Legal/Identity Theft, Critical IllnessPerks & Discounts Theme Park Tickets, Gym Discounts & moreCompany OverviewHertz is an airport general use car rental company. It was founded in 1918, and is headquartered in Naples, Florida, USA, with a workforce of 10001+ employees. Its website is http://www.hertz.com.Company H1B SponsorshipHertz has a track record of offering H1B sponsorships, with 21 in 2026, 62 in 2025, 32 in 2024, 42 in 2023, 31 in 2022, 9 in 2021, 46 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply To this Job Note: The job is a remote job and is open to candidates in USA. Hertz is a leading vehicle rental company operating globally under well-known brands. They are seeking a Senior Product Manager for their Payments Product team to own the strategy and execution of payment operations capabilities, focusing on enhancing customer experiences and optimizing financial performance through collaboration with various stakeholders.ResponsibilitiesDefine and execute the product vision, strategy, and roadmap for payment operations, transaction management, and chargeback capabilitiesIdentify and deliver opportunities to improve transaction success rates, streamline dispute resolution, reduce operational inefficiencies, and enhance customer experiencesOwn product initiatives from concept through delivery, partnering closely with engineering and cross-functional stakeholders to prioritize requirements and execute against the roadmapCollaborate with finance, accounting, operations, customer support, legal, compliance, analytics, and engineering teams to deliver solutions that drive measurable business valueEstablish, monitor, and leverage performance metrics, reporting, and analytics to improve transaction processing, dispute outcomes, operational efficiency, customer satisfaction, and financial performanceUse customer insights, operational data, market research, and industry trends to inform product strate