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About the role
Company: Willware Technologies. Role: Salesforce Revenue Cloud Support. Location: Bangalore. Job: WFO. Experience: 6 to 8 years of Salesforce experience. Hands-on experience in Salesforce Revenue Cloud, CPQ, and Billing. Key Responsibilities: - Provide application support for Salesforce Revenue Cloud solutions. - Support and maintain Salesforce CPQ (Configure, Price, Quote) and Billing applications. - Configure and maintain products, pricing rules, product rules, bundles, discount schedules, and quote templates. - Support Quote-to-Cash (Q2C) processes, including subscriptions, renewals, amendments, and asset-based ordering. - Support Salesforce Billing processes, including invoicing, payment management, tax calculations, credit/debit notes, and revenue recognition. - Troubleshoot production issues, perform root cause analysis, and resolve incidents within SLA. - Support customizations developed using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, SOQL/SOSL, and Triggers. - Support REST/SOAP API integrations with ERP, Finance, and third-party applications. - Perform configuration changes, bug fixes, minor enhancements, and deployment support. - Collaborate with business users and cross-functional teams to ensure smooth application support and system availability. Required Skills: - Salesforce Revenue Cloud. - Salesforce CPQ. - Salesforce Billing. - Quote-to-Cash (Q2C). - Revenue Recognition. - Subscription Management. - Contract Lifecycle Management (CLM). - Advanced Approvals. - Apex. - Lightning Web Components (LWC). - Aura Components. - Visualforce. - SOQL/SOSL. - REST/SOAP APIs. - Production/Application Support. - ERP and Finance System Integrations. Company: Willware Technologies. Role: Salesforce Revenue Cloud Support. Location: Bangalore. Job: WFO. Experience: 6 to 8 years of Salesforce experience. Hands-on experience in Salesforce Revenue Cloud, CPQ, and Billing. Key Responsibilities: - Provide application support for Salesforce Revenue Cloud solutions. - Support and maintain Salesforce CPQ (Configure, Price, Quote) and Billing applications. - Configure and maintain products, pricing rules, product rules, bundles, discount schedules, and quote templates. - Support Quote-to-Cash (Q2C) processes, including subscriptions, renewals, amendments, and asset-based ordering. - Support Salesforce Billing processes, including invoicing, payment management, tax calculations, credit/debit notes, and revenue recognition. - Troubleshoot production issues, perform root cause analysis, and resolve incidents within SLA. - Support customizations developed using Apex, Lightning Web Components (LWC), Aura Components, Visualforce, SOQL/SOSL, and Triggers. - Support REST/SOAP API integrations with ERP, Finance, and third-party applications. - Perform configuration changes, bug fixes, minor enhancements, and deployment support. - Collaborate with business users and cross-functional teams to ensure smooth application support and system availability. Required Skills: - Salesforce Revenue Cloud. - Salesforce CPQ. - Salesforce Billing. - Quote-to-Cash (Q2C). - Revenue Recognition. - Subscription Management. - Contract Lifecycle Management (CLM). - Advanced Approvals. - Apex. - Lightning Web Components (LWC). - Aura Components. - Visualforce. - SOQL/SOSL. - REST/SOAP APIs. - Production/Application Support. - ERP and Finance System Integrations.
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