Data Analyst - Customer 360 Platform

As a highly analytical Data Analyst with 5-8 years of experience, specializing in Engineering/Customer 360/Data Platforms, your role will involve investigating data issues, conducting root cause analysis, and collaborating with engineering and product teams to enhance data reliability and operational stability. Key Responsibilities: - Analyze Customer 360 data flows to identify and resolve data issues. - Perform end-to-end Root Cause Analysis (RCA) for data incidents. - Conduct raw data investigation using complex SQL queries. - Debug REST/JSON and Java-based APIs for integration and data discrepancies. - Identify data inconsistencies and provide recommendations for corrective actions. - Translate technical findings into actionable business insights. - Collaborate closely with engineering, product, and data teams to enhance platform reliability. Required Skills: - Strong SQL skills including complex joins, queries, and data investigation. - Hands-on experience with REST APIs, JSON, and GraphQL. - Proficiency in data issue investigation and RCA. - Strong analytical and problem-solving abilities. - Excellent stakeholder communication skills. Good to Have: - Experience with Customer 360 platforms. - Exposure to data quality and monitoring frameworks. - Understanding of enterprise data ecosystems. If you have any additional details about the company, kindly provide for a more comprehensive job description. As a highly analytical Data Analyst with 5-8 years of experience, specializing in Engineering/Customer 360/Data Platforms, your role will involve investigating data issues, conducting root cause analysis, and collaborating with engineering and product teams to enhance data reliability and operational stability. Key Responsibilities: - Analyze Customer 360 data flows to identify and resolve data issues. - Perform end-to-end Root Cause Analysis (RCA) for data incidents. - Conduct raw data investigation using complex SQL queries. - Debug REST/JSON and Java-based APIs for integration and data discrepancies. - Identify data inconsistencies and provide recommendations for corrective actions. - Translate technical findings into actionable business insights. - Collaborate closely with engineering, product, and data teams to enhance platform reliability. Required Skills: - Strong SQL skills including complex joins, queries, and data investigation. - Hands-on experience with REST APIs, JSON, and GraphQL. - Proficiency in data issue investigation and RCA. - Strong analytical and problem-solving abilities. - Excellent stakeholder communication skills. Good to Have: - Experience with Customer 360 platforms. - Exposure to data quality and monitoring frameworks. - Understanding of enterprise data ecosystems. If you have any additional details about the company, kindly provide for a more comprehensive job description.