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About the role
Role & responsibilities Deep Network Model Human Evaluation Program Networking and Compliance Subject Matter Experts (SMEs) for Human Expert Assisted Data Acquisition Program Required Skills Expert-level knowledge of enterprise networking: Deep understanding of Cisco routing and switching products, with a focus on large-scale campus, enterprise and datacenter networks. Extensive troubleshooting experience: Demonstrated experience diagnosing and resolving complex networking, security and compliance issues, including root cause analysis, and multi-domain and multi-vendor environments. Proficiency with CLI diagnostics: Expert knowledge of Cisco CLI, including the use of show” commands and other diagnostics for problem investigation. Experience with network monitoring and analytics platforms: Hands-on experience with tools such as Cisco Catalyst, SDWAN, Nexus, Intersight, Firewall, Cloud Control etc, for monitoring, troubleshooting, configuration, compliance and performance analysis. Experience documenting technical solutions: Strong ability to create detailed methods of action, recommendations, and impact statements for network problems and proposed solutions. Familiarity with automation and scripting: Working knowledge of Python and automation frameworks (e.g., Ansible, Terraform) for interacting with APIs and automating network tasks. Experience with software defect analysis: Familiarity with identifying software-related network issues and evaluating the impact of software bugs and vulnerabilities. Experience with training/evaluation data creation: Ability to design, curate, and annotate realistic problem scenarios and training examples for use in ML and GenAI model and agent development
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