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About the role
A minimum of 10 years of experience as a Salesforce Administrator in a technical capacity. Expertise in analyzing and understanding a system and suggesting enhancements if required Experience in leading a team and guiding the team on technical issues Proven experience in interfacing with the customer, understanding requirements, suggesting solutions and creating clear documentation Proven experience with declarative development, including complex Flows. Strong understanding of the Salesforce data model, security architecture, and best practices. Expertise in Sales and Service cloud Experience with Salesforce deployment processes and change management. Excellent problem-solving, communication, and analytical skills. Ability to work both independently and as part of a collaborative team. Understanding of basic triggers/Apex code knowledge is a plus. Highly Preferred: Masters/Bachelor's degree in Engineering/Computer Science or equivalent experience Certified Salesforce Administrator/ Service Cloud Consultant with 7 years in a System Admin/Service consultant function, specifically with Salesforce product knowledge. Experience with integrations to Salesforce cloud Experience with Salesforce Service contracts, Subscriptions and entitlements Preferably any experience in the Banking and Financial Services domain. Certifications : Salesforce Administrator Certification (ADM-201) is required. Salesforce Advanced Administrator Certification (ADM-211) is highly valued. Additional Salesforce certifications (e.g., Sales Cloud, Service Cloud, Platform Developer) are a plus. Please Note: This is an opportunity that requires the candidate to work in the 8.30 pm - 5.30 am IST shift Role & responsibilities Preferred candidate profile Perks and benefits
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