Source description
About the role
Job Responsibilities
· Oversee IT infrastructure, including networks, servers, and cloud systems.
· Ensure the security and compliance of IT systems.
· Manage IT support teams and provide guidance on troubleshooting issues.
· Monitor system performance and implement upgrades as needed.
· Ensure business continuity through disaster recovery and backup plans.
· Stay updated with emerging technologies and cybersecurity threats.
Must Have Skill:
· Experience Range : 4 to 10 years
· Proven experience as an IT Operations Manager, IT Manager, or similar role.
· Strong knowledge of IT infrastructure, cloud computing, and cybersecurity.
· Experience with IT service management (ITSM) frameworks like ITIL.
· Familiarity with network security protocols, firewalls, and data protection.
· Excellent leadership, problem-solving, and decision-making skills.
· Proficiency in system monitoring, IT automation, and troubleshooting tools.
· Ability to manage IT budgets and optimize cost efficiency.
· Strong communication and project management skills.
· Reporting - MIS
Behavioral Attributes:
· Action Orientation & Accountability
· Art of Skillful Conversation
· Creativity & Problem Solving
· Business Acumen
· Dealing with ambiguity
· Learning on the fly
· Building Trust
· Customer Focus
· Intellectual Horsepower
· Prioritizing, Planning & Organizing
· Process–Quality Excellence
· Listening, Sensing, Observing
· Building Collaborative Relationships
Work Location
· Navi Mumbai, Bangalore & Greater Noida
Qualification and Experience:
· Graduation
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