Source description
About the role
Application SupportProvide complete end user support with HIMS, LIS, RIS and any other software application (including 3rd party) within defined SLA. Support includes any technical error and incident, or issue raised due to data or training. SLA must be complied with by its priority. It also involves monitoring of all the applications and making sure to avoid any technical error before it arises. User AdministrationConfiguring end users which include employees, consultants, retainers in our HIMS system. Map all users to appropriate work locations and provide privileges for their respective job functions. Maintain the complete database of user administration. Master Data AdministrationTo maintain all the master data in the HIMS system which includes creation, deletion or update of data records for Material, Services, Packages or any other which involves application transactions. Equipment InterfacePerform and support interfacing activities for lab equipment, radiology equipment and any other medical equipment which need HIMS/PACS interface. Also ensure all interfaces are up and running to ensure smooth functioning of respective departments. .
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