BY Network (SME)

Title : BY Network (Formerly One Network) Subject Matter Expert

1+ Year contract

Remote role

Important

The client is not primarily looking for a Project Manager or Scrum Master .

While project delivery experience is valuable, the focus of this role is on deep platform knowledge, implementation experience, and subject matter expertise on BY Network / One Network .

Context

Our client, a global logistics and supply chain organization, is looking for a BY Network (formerly One Network) Subject Matter Expert to support an upcoming customer deployment within a 4PL environment.

The ideal candidate will bring deep product knowledge of the BY Network platform and be able to guide project teams and customers through implementation, deployment, and adoption activities.

Key Responsibilities

Act as a BY Network / One Network Subject Matter Expert (SME)

Provide guidance on platform functionality, workflows, and best practices

Support customer implementations from discovery through go-live

Participate in workshops, solution discussions, testing, deployment, and hypercare activities

Advise customers on how business processes should be configured and supported within the platform

Collaborate with business users, implementation teams, architects, and technical resources

Support training and enablement activities for customer teams

Required Experience

Hands-on experience with BY Network / One Network

Strong understanding of platform functionality and business workflows

Previous implementation experience on the solution

Experience gathering business requirements and translating them into platform processes

Ability to support customers throughout the implementation lifecycle

Experience working directly with business and operational stakeholders

Preferred Functional Experience

Experience with one or more of the following areas:

Trading Partner Onboarding

Supplier & Carrier Onboarding

Supply Chain Collaboration

Transportation Management (TMS)

Purchase Order Collaboration

ASN Processes

Inventory Visibility

Inventory Management

Order Forecasting

Shipment Visibility

Track & Trace

Proof of Delivery

Supply Chain Execution Workflows

Nice-to-Have

The following are considered valuable but are not mandatory:

Platform configuration experience

ERP integrations

EDI integrations

API integrations

Understanding of high-level solution architecture

Technical troubleshooting experience

Ideal Candidate

The client is looking for someone who:

Knows the BY Network platform inside and out

Can explain how the solution works from a functional perspective

Understands business workflows and real-world use cases

Has participated in multiple implementations

Can act as a trusted advisor for both customers and project teams