Systems Application Specialist

The Systems Application specialist will design, develop, test, and maintain UiPath robotic process automation (RPA) solutions for the Tennessee Department of Finance & Administration.

The role supports both traditional linear automation and emerging Agentic AI initiatives, ensuring secure, compliant, and efficient citizen services.

Responsibilities

• Design, develop, test, and implement UiPath automation solutions (attended, unattended, scheduled bots).

• Analyze business requirements and translate them into scalable workflows using UiPath Studio, StudioX, Orchestrator, AI Center, and Action Center.

• Create reusable components, libraries, and templates for enterprise‑wide automation.

• Integrate automations with APIs, REST/SOAP services, SQL databases, document management systems, and cloud platforms.

• Implement secure automation practices aligned with state cybersecurity, privacy, and compliance standards.

• Perform testing, debugging, troubleshooting, and ongoing maintenance of bots.

• Monitor bot performance, resolve production issues, and optimize reliability and efficiency.

• Develop technical documentation, workflow diagrams, and support citizen service modernization through intelligent automation.

• Design and implement Agentic AI solutions using UiPath Autopilot, AI Center, Document Understanding, and generative AI capabilities.

• Build human‑in‑the‑loop workflows, ensure responsible AI practices, and evaluate emerging AI technologies.

• Required Qualifications

• UiPath Studio, StudioX, Orchestrator, AI Center, Action Center, and Document Understanding (5‑7 years).

• REFramework and enterprise RPA design patterns (5‑7 years).

• API integrations, REST/SOAP services, SQL databases (5‑7 years).

• OCR technologies and intelligent document processing (5‑7 years).

• Generative AI, LLM integration, prompt engineering, and AI orchestration (5‑7 years).

• Programming/scripting languages such as C#, VB.NET, Python, PowerShell, or JavaScript (5‑7 years).

• Cloud platforms and enterprise authentication/security concepts (5‑7 years).

• Agile/Scrum development methodologies (5‑7 years).

Preferred Qualifications

• Experience with government‑level compliance, security, and privacy regulations.

• Certifications such as UiPath Advanced RPA Developer, AI Center Specialist, or related cloud security credentials.

• Familiarity with Retrieval‑Augmented Generation (RAG) techniques and prompt engineering best practices.

• Required Skills & Technologies

• Primary Skills

• UiPath Studio

• StudioX

• Orchestrator

• AI Center

• Action Center

• Document Understanding

• REFramework

• enterprise RPA design patterns

• API integrations

• REST/SOAP services

• SQL databases

• OCR technologies

• intelligent document processing

• Generative AI

• LLM integration

• prompt engineering

• AI orchestration

• C#

• VB.NET

• Python

• PowerShell

• JavaScript

• Cloud platforms

• enterprise authentication/security concepts

• Agile/Scrum development methodologies