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About the role
Key Responsibilities Install, configure and commission StremeTech software and AV/IT solutions. Configure Windows PCs, Android players, displays, video walls and network devices. Perform software installation, licensing, updates, testing and customer handover. Troubleshoot software, hardware, network, HDMI/DisplayPort, EDID, resolution and connectivity issues. Provide on-site and remote technical support. Conduct product demonstrations and customer training. Prepare installation, commissioning, service and issue reports. Support preventive maintenance, AMC visits, upgrades and system migrations. Preferred Experience Candidates with experience in any of the following may apply: Desktop or IT Support Field Engineering Network Support Software Implementation Software Test Engineer AV System Integration Digital Signage or Video Walls Technical Customer Support Basic knowledge of SQL, Linux, PowerShell, Android devices, LED walls, Microsoft 365, AV-over-IP or IP cameras will be an added advantage. Learning and Career Opportunities Transition from desktop support to software implementation and system engineering Hands-on experience with enterprise software, AV and networking solutions Exposure to control rooms, command centres, meeting rooms and digital signage projects Customer-facing project implementation and troubleshooting experience Domestic and international project opportunities Career growth towards Senior Support Engineer, Implementation Engineer, Project Engineer or Product Specialist
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