IT Support Engineer

Provide on-site and/or remote technical assistance to end-users, diagnosis and troubleshooting of technical problems

Deployment, maintenance, upgrading and support of client computer systems (hardware, software, OS, network, etc.)

Windows OS, AD, Office 365, Intune configuration and administration, patching & file server management

Maintain a high level of user satisfaction with excellent customer service, offering solutions to meet clients’ needs

IT asset management and other adhoc duties as assigned

Knowledge of ITSM or ITIL will be an added advantage