Source description
About the role
Perform desktop, printing and related support.
1st/2nd level support and resolution, including technical issues involving desktop clients and hardware issues.
Provide technical service to end users, troubleshooting issues related to laptops and printers
Manage Windows XP, Windows Vista, Windows 7, MS Office Applications, network connectivity, printer mapping etc.
Manage email messaging configurations and troubleshooting issues for Outlook.
Provide installation, repair and preventive maintenance serivces on client's copiers
On site troubleshooting on hardware and software solutions related to copiers
Servicing of Servers,Windows PC,Macbook and Ipad
Distribution of paper to copiers as required
Ad hoc duties as assigned
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