Source description
About the role
Midlevel Network & Security Engineer Location: San Francisco, CA Schedule: Onsite 5 days per week Salary : $125k per year (may be negotiable based on experience, education, geo. location and other factors) About the Role We are seeking a highly motivated Mid-Level Network Security Engineer to join our client’s team in San Francisco. This is a hands-on position responsible for maintaining and supporting the company's network, security infrastructure, and day-to-day IT operations. You'll be the engineer people are glad to have on the other end of a support ticket. From troubleshooting connectivity issues and managing firewalls to supporting end users and ensuring business-critical systems remain operational, you'll play a key role in keeping our organization running efficiently. This role is ideal for an experienced engineer who thrives in a fast-paced environment, enjoys solving real-world problems, and prefers troubleshooting and operational support over architecture reviews and long-term design projects. Responsibilities Maintain and support enterprise networking infrastructure, including routing, switching, VPNs, and firewalls
Monitor network performance and troubleshoot connectivity issues
Respond to and resolve network, security, and end-user support tickets
Provide IT support for employees using Ubuntu, macOS, and Windows systems
Diagnose and resolve hardware, software, and system access issues
Assist with network security administration and infrastructure maintenance
Manage user accounts, permissions, and endpoint configurations
Support office technology and general IT operational needs
Document issues, resolutions, and standard operating procedures
Collaborate with internal teams to ensure reliable and secure technology services
Required Qualifications CCNP certification desired
5-6 years of hands-on network engineering experience in a production environment
Strong understanding of routing, switching, VPN technologies, and firewall administration
Experience supporting Linux (Ubuntu), macOS, and Windows environments
Experience providing IT end-user support and troubleshooting technical issues
Ability to manage multiple priorities and work effectively in a ticket-driven environment
Strong problem-solving skills and a customer-service mindset
Excellent verbal and written communication skills
Preferred Qualifications
-
Experience supporting network security infrastructure
-
Familiarity with enterprise wireless networks
-
Experience with endpoint management and system administration
-
Knowledge of network monitoring and troubleshooting tools
-
What Success Looks Like Network infrastructure remains stable, secure, and highly available
-
End-user issues are resolved quickly and professionally
-
Ticket queues are managed efficiently and accurately
-
Employees receive reliable technical support and a positive IT experience
-
Operational issues are identified and resolved before they impact the business
-
If you're a practical, solutions-oriented engineer who enjoys troubleshooting, supporting users, and keeping networks running at their best, we'd love to hear from you.
-
Pay Details: $125,000.00 per year
-
Equal Opportunity Employer/Veterans/Disabled
-
Military connected talent encouraged to apply
-
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.akkodis.com/en/us/candidate-privacy-policy
-
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance
-
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
More at Akkodis