Technical Architect - Remote Monitoring & Management

Job Summary: We are seeking an experienced Technical Architect with 10-15 years of experience in designing and building large-scale enterprise SaaS platforms. The ideal candidate will have strong expertise in distributed systems, cloud-native architecture, endpoint management, and Remote Monitoring & Management (RMM) technologies. You will be responsible for defining the technical vision, driving architectural decisions, mentoring engineering teams, and delivering scalable, secure, and high-performance RMM solutions. Key Responsibilities: - Define the architecture, technical vision, and long-term roadmap for the RemotePC RMM platform. - Design scalable, secure, cloud-native solutions for enterprise endpoint management. - Architect and develop core RMM capabilities including: 1. Device Monitoring 2. Patch Management 3. Software Deployment 4. Remote Automation 5. Endpoint Compliance 6. Asset Management - Design secure communication between endpoint agents and cloud services. - Ensure system scalability, reliability, availability, and performance. - Establish engineering standards, coding best practices, and architecture guidelines. - Conduct architecture reviews, design discussions, and technical evaluations. - Collaborate closely with Product Management, Engineering, QA, DevOps, Security, and Infrastructure teams. - Mentor senior engineers and provide technical leadership across multiple teams. - Drive continuous improvements in system architecture, security, automation, and deployment practices. Required Skills & Qualifications: - 10-15 years of experience in software development and solution architecture. - Strong expertise in distributed systems, microservices architecture, and cloud-native SaaS platforms. - Hands-on experience with Java (Spring Boot) and/or Go (Golang). - Solid understanding of Remote Monitoring & Management (RMM) and endpoint management platforms. - Experience with: 1. AWS Cloud Services 2. Docker 3. Kubernetes 4. CI/CD Pipelines 5. Infrastructure as Code (Terraform/CloudFormation) - Strong knowledge of REST APIs, gRPC, Kafka/RabbitMQ, SQL & NoSQL databases. - Experience with monitoring and observability tools such as Prometheus, Grafana, ELK, or OpenTelemetry. - Strong understanding of networking, authentication, encryption, endpoint security, and secure communications. - Excellent leadership, mentoring, stakeholder management, and communication skills. - Bachelor's or Master's degree in Computer Science, Information Technology, or a related field. Preferred Skills: - Experience building enterprise-scale RMM, Unified Endpoint Management (UEM), or Endpoint Security platforms. - Knowledge of Windows, macOS, and Linux endpoint management. - Experience with telemetry, monitoring agents, remote support, scripting, and automation. - Familiarity with Microsoft Entra ID, Active Directory, LDAP, SSO, and identity management solutions. - Cloud or Security certifications such as AWS Certified Solutions Architect, Azure, GCP, CISSP, or CCSP are a plus. .