Source description
About the role
Helping employees, clients, or partners understand and use digital tools, applications, or platforms effectively. The Digital Mitra is a foundational role focused on developing proficiency in digital tools, office applications, and customer-centric digital services. The role includes training in computer system operations, utilizing advanced features in MS Office with AI assistance, managing digital records, troubleshooting, and ensuring cyber hygiene while delivering essential customer services. This position supports organizational efficiency by streamlining digital processes and ensuring smooth technical operations.
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