Engineering Manager

Company and Location Hiring Company: Ascendion India Pvt. Ltd. Job Location: Hyderabad , India (5 days) Key Responsibilities People Leadership & Team Management • Lead, mentor, and develop a team of 6–15 software engineers across varying experience levels. • Foster a high-trust, high-accountability team culture aligned with Amazon's Leadership Principles. • Conduct regular 1:1s, performance reviews, and career development conversations. • Drive hiring, onboarding, and talent planning to build a resilient engineering organization. • Navigate team conflicts, resolve blockers, and maintain a healthy and inclusive work environment. Technical Oversight • Maintain sufficient technical depth to credibly review system designs, architecture decisions, and engineering trade-offs. • Partner with Principal Engineers and Tech Leads to guide technical direction without micromanaging implementation. • Promote engineering excellence through code quality standards, review practices, and operational best practices. • Stay current with relevant technologies to provide informed guidance — technical depth is valued but not the primary driver of this role. Customer Engagement & Communication • Serve as a primary point of contact for customer interactions related to ongoing and new requirements. • Lead customer-facing discussions, requirement-gathering sessions, and project status briefings. • Translate complex technical concepts into clear, concise language for non-technical stakeholders. • Build and maintain strong customer relationships, proactively anticipating customer needs. Project & Program Delivery • Own end-to-end delivery of engineering projects — from scoping and planning to execution and launch. • Define milestones, manage dependencies, track progress, and communicate status to senior leadership. • Apply PM disciplines: risk management, resource allocation, scope control, and delivery retrospectives. • Collaborate cross-functionally with Product, Operations, and Business teams to align on priorities. Business Development & Opportunity Identification • Proactively identify opportunities to expand customer requirements and grow program scope. • Partner with Business Development and Account teams to propose technical solutions that add customer value. • Contribute to account growth strategies and participate in customer proposals and presentations. • Track industry trends and customer signals to surface new service opportunities. Self-Organisation & Operational Efficiency • Model strong personal organisation — managing competing priorities with clarity and minimal supervision. • Structure team workflows, rituals, and tooling to optimise delivery velocity and reduce waste. • Establish and improve engineering processes, escalation paths, and reporting cadences.

Qualifications Required • Education: Bachelor's degree in Computer Science, Engineering, or a related technical field (or equivalent practical experience). • Experience: 5+ years in software engineering with at least 2 years in an engineering management or tech lead role. • People Management: Demonstrated ability to lead, develop, and retain diverse engineering talent. • Communication: Exceptional written and verbal communication; comfortable presenting to senior leaders and external customers. • Project Delivery: Hands-on experience driving end-to-end software delivery with PM-level rigour. • Customer Facing: Experience engaging directly with customers to gather requirements and present solutions. Preferred • Experience at a large-scale cloud or technology organisation (e.g., AWS, Azure, GCP, or comparable). • Familiarity with agile/scrum methodologies and modern engineering delivery frameworks. • Background in business development or account management activities within an engineering context. • AWS Certifications (Solutions Architect, Developer, or equivalent). • PMP, PMI-ACP, or equivalent project management certification.