Nexthink Administrator-

Proficiency in design build and implement Nexthink Infinity Hands-on experience in integrating Nexthink Infinity with other tools and databases (ITSM tools,ADLS data exporting etc.) Should know how to promote usage of Nexthink across various IT teams and measure the adoption. Create HLD and LLD documents for Nexthink implementation Good understanding of process to identify use cases analyzing the environment and implement in Nexthink Identify area of automation for issues being reported Good hands-on experience on Windows 10/11 support nd proficiency in issues that could be seen in an end user environment Understand how various components works in end user environment Antivirus, malware protection, desktop deployment, software distribution, client server applications, network Should have hands on experience in troubleshooting windows/Mac clients for issues and understand the architecture of Windows clients. Excellent communication and interpersonal skills Excellent written skill Customer facing and articulation skills Good analytical skills and troubleshooting skills. Reporting and technical documentation as needed