System Administrator (L2 L3)

Position Overview • We are looking for a skilled and proactive System Administrator (L2–L3) to manage hybrid IT infrastructure including on-premises and cloud environments. • Primary responsibilities include Hyper-V, Microsoft 365, Azure administration, Commvault backup management, and LAB environment maintenance. • The role requires strong troubleshooting skills and the ability to handle escalations while aligning with ITIL and ISO 27001 standards. Key Responsibilities • Administer Windows Server environments including Active Directory, DNS, DHCP, and Group Policies. • Manage Hyper-V infrastructure including VM provisioning, clustering, and performance optimization. • Administer Microsoft 365 (Exchange Online, SharePoint, Teams, Intune). • Manage Azure infrastructure including VMs, networking, and identity & access management (IAM). • Administer and manage backup & recovery solutions using Commvault. • Ensure backup integrity, perform regular restore tests, and manage disaster recovery readiness. • Manage user lifecycles including onboarding, offboarding, and license assignments. • Setup and maintain LAB environments for testing and project requirements. • Monitor system performance and handle L2/L3 escalations. • Ensure compliance with ISO 27001 and ITIL practices. • Automate administrative tasks using PowerShell scripting. • Collaborate with IT teams for infrastructure and cloud projects. Mandatory Technical Skills • Hyper-V Virtualization (must-have) • Backup & Recovery Administration (Commvault) • Microsoft 365 Administration • Azure (VMs, Networking, IAM) • Windows Server (AD, DNS, DHCP, GPO) Qualifications • 5–10 years of experience in system administration. • Experience managing hybrid (On-Prem + Cloud) environments. • Basic understanding of Linux and networking fundamentals. • Familiarity with ITIL processes and ISO 27001 standards. Preferred Certifications • Azure Administrator Associate • Microsoft 365 Certified Administrator • Commvault Certification (preferred) • Windows Server / Hyper-V Certifications • ITIL Foundation