Source description
About the role
Act as the primary technical contact for NYC-based trading and technology clients. Build deep relationships with front office fixed income desks, eTrading teams, and infrastructure partners. Lead onsite or virtual technical reviews, workflow assessments, and optimization sessions. Support onboarding to Lucera's low-latency network, trading gateways, and execution services. Troubleshoot connectivity, pricing workflows, order routing, latency concerns, and configuration issues. Advise clients on RFQ, streaming, and CLOB execution models based on New York market structure. Assist clients in integrating real-time and reference data feeds using Lucera's market data APIs and tools. Diagnose and resolve feed delivery, normalization, entitlements, or distribution issues. Advise on best practices for scaling low-latency data needs across the NY trading environment. Represent customer needs internally to influence Lucera's roadmap.
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