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About the role
We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you Responsibilities: - Provide technical support and troubleshooting for desktops, laptops, and mobile devices - Troubleshoot and resolve hardware and software issues - Manage antivirus software and ensure system security - Collaborate with other teams to resolve complex technical issues - Communicate technical information to non-technical end-users - Document incident resolutions and maintain accurate records Requirements: - 1-3 years of experience in IT industry handling end-user support - Proven experience in troubleshooting and resolving desktop-related issues - Excellent communication and interpersonal skills - Graduation in Computer Science or related field is a must Qualifications: - Bachelor's degree in Computer Science, IT, or related field - Certification in desktop support or related field (added advantage) Salary Package: - Market-competitive salary package ranging from 12,000 to 15,000 rupees per month Experience: - 1-3 years of experience in desktop support or related field What We Offer: - Opportunities for professional growth and development - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance - Flexible working hours and remote work options - Access to cutting-edge technologies and tools - Comprehensive training and development programs Why Join Us: - Be part of a talented and diverse team - Work on challenging projects and develop new skills - Enjoy a supportive and inclusive work environment - Take advantage of opportunities for career advancement - Make a real impact on our organization's succes .
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