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About the role
Job Title: Network Engineer L1 Experience: 2-4 Years Role Type: Monitoring First-Level Support Location: Mumbai Key Skills Technical Skills Basic understanding of TCP/IP, OSI Model VLANs, Trunking Static basic dynamic routing (OSPF fundamentals) DNS, DHCP Hands-on exposure to Cisco / Aruba / Juniper switches routers Network monitoring tools Basic knowledge of firewall concepts (ACLs, NAT) Requirements Required Qualifications CCNA (preferred, not mandatory) Good communication and documentation skills Willingness to work in shifts / 24x7 environments Responsibilities Monitor network infrastructure (LAN/WAN/Wi-Fi) using NMS tools (SolarWinds, PRTG, etc.) Perform first-level troubleshooting for network incidents and service requests Handle alerts related to routers, switches, firewalls, and links Identify, log, and escalate incidents to L2/L3 teams as per SLA Perform basic configuration changes under supervision Maintain network documentation, diagrams, and incident reports Coordinate with ISPs and vendors for link-related issues Follow SOPs, change management, and security policies Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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