Source description
About the role
Own end-to-end product strategy and roadmap for the Professional Development suite and AI Professional Development offerings, with clear accountability for business results (enrollment, revenue, margin, retention, and learner value).
Lead AI-driven product innovation: translate emerging AI capabilities into practical, outcome-oriented learning experiences that are not just conceptual but tool-driven and learner-trusted.
Define and iterate on customer problems, navigate ambiguity, bring clarity to the problem space, and make confident product decisions that deliver meaningful business impact.
Push value across the full product lifecycle — content ideation, production, delivery, and continuous improvement — while elevating instructional design and learner experience.
Own P&L outcomes for the portfolio, including revenue growth, pricing strategy, margin performance, and key metrics such as enrollment, completion, NPS, repeat purchase, and long-term retention.
Master customer signals: build continuous feedback loops, analyze behavioral data and learner insights, and use them to refine strategy and unlock new growth opportunities.
Co-own go-to-market success with marketing, growth, sales, and delivery teams — shaping positioning, packaging, and launch readiness.
Influence without authority across Product, Technology, Content, Marketing, and Delivery functions to align on priorities and deliver scalable results.
Evaluate AI education services for potential acquisition or build (buy-versus-build decisions) and integrate advanced AI tools (including Claude with Model Context Protocol) into workflows.
Ensure responsible, ethical, and effective use of AI in education products, with strong emphasis on quality, reliability, scalability, and learner trust.
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