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About the role
Job DescriptionWho are weFulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Role: Analyze incoming tickets and requests related to insurance forms, ensuring business needs are captured comprehensively.Perform forms mapping, ensuring that complex forms align with business and regulatory requirements.Collaborate with stakeholders to clarify and document business needs, form workflows, and compliance requirements.Ensure that forms adhere to insurance industry standards and align with legal and regulatory requirements.Manage and prioritize multiple tickets, providing status updates to relevant stakeholders.Provide documentation and support related to forms for business and operational teams. RequirementsRequirement: 10-12 years of experience as a Business Analyst, particularly working on forms mapping or related ticketing systems.Experience working in any of the following domainInsuranceClaims forms and risk assessmentsRegulatory and compliance forms for underwritingHealthcareElectronic health records (EHR) and medical records formsBanking and FinanceLoan and mortgage applicationsInvestment account opening formsPublic SectorTax formsImmigration and visa applicationsBenefit and social service enrollment formsExperience managing demand tickets or service requests in a business or IT setting.Proficiency in forms mapping and design.Experience with business analysis tools for documenting and tracking requirements.Soft Skills:Excellent verbal and written communication skills for interacting with stakeholders.Strong analytical and problem-solving skills.Ability to manage multiple tasks with competing deadlines in a dynamic environment.Education:Bachelors degree in Business, Information Technology, or a related field .
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