Senior Associate System Administrator

Position : System Administrator Location : Mumbai Education : Bachelors degree (Technical) Experience : At least 8 to 10 years of experience in end user IT support with Active Directory, Exchange, server, Antivirus, Citrix and networking knowledge. Skills : In-depth Windows (2016 and higher versionsWin11 & Higher versions) Linux & High Availability, Load Balancing, and Disaster Recovery. Exchange, Security products, MCSE, AWS, Hyper -V, Nutanix, Citrix, SAN, NAS, virtual Platform experience. ITIL, Cisco IPT (not must but good if have expertise). Troubleshooting complex issues Hands-on experience on configuration management like Ansible, terraform. Ability to install and manage multiple application environments. In-depth knowledge of Server hardware, Lenovo Laptops hardware In-depth networking background VPN Endpoint troubleshooting. 24/7 Support. As Required Including But Not Limited To: Hardware and infrastructure Third party application support Job Functions: Responsible for setup, configuration, and troubleshooting of complex Windows environments (e.g., clustering, high availability, load balancing, etc.). Support cloud infrastructure on AWS/ azure platform. Hands on experience on Backup and restore technology. Handle IT project role out in Server domain. Configuring and maintaining Hyper V Configuring and managing Antivirus. O365 configuration and management. VPN configuration and management Monitoring and configuring logging of devices, endpoints, Troubleshooting knowledge of windows and hyper V cluster Managing load balancing devices. Configuring and managing Storages as SAN, NAS. Troubleshooting issues on replication at windows and storage level. Worked on Azure AWS / Hyper V platform / Nutanix Hypervisors Performance monitoring of servers (Disk space, usage, CPU & Memory usages). Blue dump analysis Troubleshooting port communication/ depletion issues. Configuring Print Servers Patching Servers using WSUS /tools New server VM builds & in place OS upgrades File & Print servers migration Maintaining Auditing and logging of servers and endpoints. Installation and configuring network services like Active Directory, DNS, DHCP, File & Print in windows Servers configuration management using Ansible, terraform. Troubleshooting AD replication issues. Managing AD,GPO,DNS & DHCP Managing Hyper-V environment. Worked on performance Servers Server Management using ILO Supporting On-call support for high priority issues Following ITIL Processes (Change Management, Incident Management & Problem Management etc.) Willing to work 24/7 environment. Must be flexible to work on weekends and after business hours, if required. Willing to work extended hours for supporting projects and troubleshooting issues. Certifications Desirable : Citrix, Nutanix, AWS, Azure