Head of Operations - Mobile Robots

Key Responsibilities: Lead all technical operations , covering R&D, engineering, product delivery, support, and services Manage a team of over 100 professionals across software, hardware, and embedded engineering Own and drive technology strategy, ensuring alignment with business goals and customer requirements Oversee project delivery from pre-sales engagement through to post-deployment service and support Establish world-class engineering and development practices across functions Build scalable, high-performance teams, with a focus on innovation, quality, and efficiency Collaborate with cross-functional leadership (Sales, Finance, Product, etc.) for business planning and execution Drive a service-oriented mindset throughout engineering and delivery teams Ensure effective customer engagement and satisfaction through reliable, timely, and high-quality delivery Stay abreast of emerging technologies and trends in robotics, automation, and electronics Represent the technology function in board and CXO-level meetings