Salesforce Service Cloud Specialist

Description : Job Title : Salesforce Service Cloud Specialist Experience Required : 7+ years Job Summary : We are looking for an experienced Salesforce Developer / Service Cloud Specialist with over 7 years of handson experience in designing and delivering Salesforce solutions. The ideal candidate should have strong expertise in Salesforce Service Cloud, Lightning Web Components (LWC), Apex, and API integrations (REST/SOAP). The role demands deep technical understanding of both declarative and programmatic development, sitebuilding, and backend connectivity with external applications. The developer will be responsible for building scalable, secure, and highperformance solutions aligned with enterprise standards and business goals. Key Responsibilities : Design, develop, and implement scalable Salesforce solutions using Service Cloud, LWC, Apex, Triggers, and Flows. Build and customize Salesforce applications including case management, knowledge base, omnichannel, and other Service Cloud features. Develop reusable Lightning Web Components and ensure highquality frontend performance. Integrate Salesforce with external systems using REST/SOAP APIs, middleware tools, and platform events. Work on sitebuilding and community/experience cloud configurations when required. Develop complex business logic using Apex, ensuring bulkification, security, and governor limit compliance. Participate in requirements gathering, solution design, technical documentation, and code reviews. Troubleshoot issues, optimize system performance, and ensure platform best practices are followed. Collaborate with crossfunctional teams such as business analysts, architects, QA, and project managers. Maintain code quality, security standards, and follow Salesforce development lifecycle (ALM). Required Skills & Qualifications : 7+ years of handson Salesforce development experience. Strong expertise in Salesforce Service Cloud implementations. Proficiency in Apex Classes, Apex Triggers, Batch Apex, Future methods, and asynchronous processing. Advanced experience with Lightning Web Components (LWC) and Aura Components. Strong experience with API integrations (REST, SOAP, Web Services, Connected Apps). Knowledge of Salesforce security model, sharing rules, and profiles/permission sets. Experience with SOQL, SOSL, and data model design. Handson experience with Flows, Process Builder, validation rules, and other declarative tools. Exposure to CI/CD pipelines, Git, and Salesforce DevOps tools is a plus. Salesforce certifications such as Platform Developer I/II, Service Cloud Consultant, or Administrator are highly preferred. NicetoHave Skills : Experience with Experience Cloud (Communities). Knowledge of middleware (Mulesoft, Dell Boomi, Informatica, etc.). Understanding of enterprise architecture and integration patterns. Exposure to Agile/Scrum methodology. Description : Job Title : Salesforce Service Cloud Specialist Experience Required : 7+ years Job Summary : We are looking for an experienced Salesforce Developer / Service Cloud Specialist with over 7 years of handson experience in designing and delivering Salesforce solutions. The ideal candidate should have strong expertise in Salesforce Service Cloud, Lightning Web Components (LWC), Apex, and API integrations (REST/SOAP). The role demands deep technical understanding of both declarative and programmatic development, sitebuilding, and backend connectivity with external applications. The developer will be responsible for building scalable, secure, and highperformance solutions aligned with enterprise standards and business goals. Key Responsibilities : Design, develop, and implement scalable Salesforce solutions using Service Cloud, LWC, Apex, Triggers, and Flows. Build and customize Salesforce applications including case management, knowledge base, omnichannel, and other Service Cloud features. Develop reusable Lightning Web Components and ensure highquality frontend performance. Integrate Salesforce with external systems using REST/SOAP APIs, middleware tools, and platform events. Work on sitebuilding and community/experience cloud configurations when required. Develop complex business logic using Apex, ensuring bulkification, security, and governor limit compliance. Participate in requirements gathering, solution design, technical documentation, and code reviews. Troubleshoot issues, optimize system performance, and ensure platform best practices are followed. Collaborate with crossfunctional teams such as business analysts, architects, QA, and project managers. Maintain code quality, security standards, and follow Salesforce development lifecycle (ALM). Required Skills & Qualifications : 7+ years of handson Salesforce development experience. Strong expertise in Salesforce Service Cloud implementations. Proficiency in Apex Classes, Apex Triggers, Batch Apex, Future methods, and asynchronous processing. Advanced experience with Lightning Web Components