Source description
About the role
- Must have experience in remote support to Global Client. - Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment. - Ensure desktop computers interconnect seamlessly with diverse systems. - Maintain desktops, data integrity and file system security for computing environment. - Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software. - Recommend and implement upgrades on systems to ensure longevity. - Identify and repair hardware and network connectivity issues. - Establish VPN access for remote users. - Assist in technical upgrading and maintaining of entire desktop systems. - Support in testing and deployment of new applications and systems. - Update and maintain computer inventory and surplus equipment. - Maintain computer equipment and software to ensure secure and productive operations office 365 support, printer support and troubleshooting, software installations. - Must have experience in remote support to Global Client. - Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment. - Ensure desktop computers interconnect seamlessly with diverse systems. - Maintain desktops, data integrity and file system security for computing environment. - Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software. - Recommend and implement upgrades on systems to ensure longevity. - Identify and repair hardware and network connectivity issues. - Establish VPN access for remote users. - Assist in technical upgrading and maintaining of entire desktop systems. - Support in testing and deployment of new applications and systems. - Update and maintain computer inventory and surplus equipment. - Maintain computer equipment and software to ensure secure and productive operations office 365 support, printer support and troubleshooting, software installations.
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