Noc Engineer

As an Alerts and Events Management professional, your role will involve incident management based on SOPs and documented procedures. You will be responsible for handling critical and major incidents, as well as monitoring performance and availability. Your duties will include escalating incidents to on-call Fisher L3 and other Fisher teams when necessary. Additionally, you will categorize critical levels for incidents and service requests based on documented standards and guidelines in the SOP and runbooks. You will also participate in change management and maintenance work. Qualifications Required: - Proficiency in incident management processes and procedures - Strong analytical and problem-solving skills - Ability to prioritize and escalate critical incidents effectively - Experience in performance and availability monitoring - Knowledge of change management principles (Note: No additional details about the company were provided in the job description) As an Alerts and Events Management professional, your role will involve incident management based on SOPs and documented procedures. You will be responsible for handling critical and major incidents, as well as monitoring performance and availability. Your duties will include escalating incidents to on-call Fisher L3 and other Fisher teams when necessary. Additionally, you will categorize critical levels for incidents and service requests based on documented standards and guidelines in the SOP and runbooks. You will also participate in change management and maintenance work. Qualifications Required: - Proficiency in incident management processes and procedures - Strong analytical and problem-solving skills - Ability to prioritize and escalate critical incidents effectively - Experience in performance and availability monitoring - Knowledge of change management principles (Note: No additional details about the company were provided in the job description)