International Non-voice Process Chat and email support Role

Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process | Email support and Chat support Contact : HR Prabhavathi Phone number : 7483273683 / 8147091044 Email ID : Prabhavathi.v@intouchcx.com Interview DetailsDate: Mon - Friday Time: 10:00 AM 3:00 PM IST Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100 Landmark: opposite to Kauvery Hospital Location: Bangalore( Face to Face Interview) If you're interested in this position, you can revert me back or you can directly contact me 7483273683 / 8147091044 . This role involves: Having daily interactions with the customer to handle issues from end to end via chat & Email.Going the extra mile to engage customers in solving issues and ensuring satisfactionQuickly and effectively building rapport with customers while diagnosing and resolving i issuesProviding white glove service and having the ability to provide an overall excellent customer experienceManaging customer expectations regarding estimated response times.Critical Skills: Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciationAbility to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needsAbility to work a variety of shifts including days, afternoons, evenings, weekends and holidays.Educational/Work Experience and Requirements: Must successfully pass a background checkPlus 2 is a must Graduation degree is a plusMust have at least six months customer service experience or equivalentExperience in the gaming/tech support industry is a plusPerks and Benefits:2 way free cab and food providedAttractive incentives and attendance bonus is also providedTo schedule your interview kindly cantact HR Prabhavathi send cv to 7483273683 / 8147091044 Email ID : Prabhavathi.v@intouchcx.com Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process | Email support and Chat support Contact : HR Prabhavathi Phone number : 7483273683 / 8147091044 Email ID : Prabhavathi.v@intouchcx.com Interview DetailsDate: Mon - Friday Time: 10:00 AM 3:00 PM IST Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100 Landmark: opposite to Kauvery Hospital Location: Bangalore( Face to Face Interview) If you're interested in this position, you can revert me back or you can directly contact me 7483273683 / 8147091044 . This role involves: Having daily interactions with the customer to handle issues from end to end via chat & Email.Going the extra mile to engage customers in solving issues and ensuring satisfactionQuickly and effectively building rapport with customers while diagnosing and resolving i issuesProviding white glove service and having the ability to provide an overall excellent customer experienceManaging customer expectations regarding estimated response times.Critical Skills: Above average verbal and written communication skills - ability to speak accurately, using proper grammar, and good enunciationAbility to listen attentively and to use information provided by clients to tailor responses and actions to meet the clients specific needsAbility to work a variety of shifts including days, afternoons, evenings, weekends and holidays.Educational/Work Experience and Requirements: Must successfully pass a background checkPlus 2 is a must Graduation degree is a plusMust have at least six months customer service experience or equivalentExperience in the gaming/tech support industry is a plusPerks and Benefits:2 way free cab and food providedAttractive incentives and attendance bonus is also providedTo schedule your interview kindly cantact HR Prabhavathi send cv to 7483273683 / 8147091044 Email ID : Prabhavathi.v@intouchcx.com