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About the role
Exp- 6 to 13 Years Work Location: ( Pune/Hyderabad) Mode of Work - Rotational Shift Mode of Work 5 Days WFO Interview Process: 1 Round L1 Virtual Round ITC Team 2 Round Face to Face round Note: Pune Based should be Ready to Attend the Face to Face Discussion Hyderabad Based should be Ready to Attend the Face to Face Discussion JD: 1. What is DNS 2. What is Active Directory? 3. What is DHCP ? 4. What is VPN 5. Intune 6. What is an Incident & Service Request ? 7. Tools used in Previous Organization ? 8. Previous Experience 9. What is DORA Process 10. How DNS Works 11. How many calls handle in a day 12. OS installation & Troubleshooting Windows & MAC 13. Incident, Service request, Change & Problem (ITIL Framework) 14. Ticket life cycle 15. O365 Tools and troubleshooting 16. Open to learn new Technologies and get hands dirty. Regards, Anudeep.
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