Source description
About the role
Looking for a candidate who has experience in L2 & L3 Service Desk support with strong exp in below skills (Only local candidates who are available for Face to Face Discussion in Pune Office Active Directory, DHCP, DNS, VPN, Intune Incident Service Request, Change & Problem Management Tools used in Previous Organization Previous Experience What is DORA Process How DNS Works How many calls handle in a day OS installation & Troubleshooting Windows & MAC Incident, Service request, Change & Problem (ITIL Framework) Ticket life cycle O365 Tools and troubleshooting
More at ITC Infotech