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About the role
As a UX Leadership at Lennox, you will have the opportunity to define and drive the UX vision, strategy, and roadmap for digital HVAC products and interfaces in collaboration with business units. Your key responsibilities will include: - Leading UX/UI design for B2B and B2C websites, ensuring intuitive navigation, responsive design, and conversion optimization. - Collaborating with product management, R&D, marketing, and development teams to deliver seamless digital experiences aligned with business goals. - Communicating design rationale and user insights effectively to senior leadership. - Driving continuous improvement through user feedback, analytics, and A/B testing. In addition to the primary role, you will also focus on Design System & Governance where you will: - Maintain and evolve the design system to ensure consistency across digital platforms. - Establish design standards and best practices for scalable web experiences. You will also be responsible for conducting and guiding UX research to understand user needs and behaviors across digital touchpoints. Your insights will be translated into actionable design strategies that enhance usability and engagement. Moreover, as a UX Leadership, you will collaborate with stakeholders across marketing, engineering, and product to align design strategy with business objectives. You will facilitate design reviews and workshops to foster shared understanding and innovation. Your role will also involve advocating for user-centered design and communicating design value to leadership. You will have the opportunity to influence product roadmaps and contribute to the long-term experience strategy. In addition to the primary responsibilities, you will have a secondary focus on IoT/Controls experiences UX. You will support UI/UX design for smart thermostats and other IoT/Controls experiences, ensuring intuitive interaction and visual consistency. Collaboration with hardware, industrial design, mobile app, and embedded software teams will be key to align digital and physical experiences. Qualifications: - Education: Bachelors or Masters degree in User Experience Design, Interaction Design, Human-Computer Interaction, or Digital Product Design. Additional certification in Design Thinking is an added advantage. - Experience: 12+ years of experience in UX/UI design, with a strong portfolio of web and digital product work. Experience in B2B and B2C digital marketing environments. Understanding of analytics platforms and conversion optimization techniques. Experience designing connected products, IoT interfaces, or industrial systems will be an added advantage. Experience with HVAC, building automation, or similar domains preferred. Proficiency in design tools such as Figma, Sketch, Adobe XD, and prototyping platforms. Experience in mobile app UI/UX design with responsive design, accessibility standards, and performance optimization. Familiarity with front-end development concepts (HTML, CSS, React, Swift UI, etc.) to ensure design feasibility. Strong communication and leadership skills. Online Portfolio demonstrating design and UI/UX work. As a UX Leadership at Lennox, you will have the opportunity to define and drive the UX vision, strategy, and roadmap for digital HVAC products and interfaces in collaboration with business units. Your key responsibilities will include: - Leading UX/UI design for B2B and B2C websites, ensuring intuitive navigation, responsive design, and conversion optimization. - Collaborating with product management, R&D, marketing, and development teams to deliver seamless digital experiences aligned with business goals. - Communicating design rationale and user insights effectively to senior leadership. - Driving continuous improvement through user feedback, analytics, and A/B testing. In addition to the primary role, you will also focus on Design System & Governance where you will: - Maintain and evolve the design system to ensure consistency across digital platforms. - Establish design standards and best practices for scalable web experiences. You will also be responsible for conducting and guiding UX research to understand user needs and behaviors across digital touchpoints. Your insights will be translated into actionable design strategies that enhance usability and engagement. Moreover, as a UX Leadership, you will collaborate with stakeholders across marketing, engineering, and product to align design strategy with business objectives. You will facilitate design reviews and workshops to foster shared understanding and innovation. Your role will also involve advocating for user-centered design and communicating design value to leadership. You will have the opportunity to influence product roadmaps and contribute to the long-term experience strategy. In addition to the primary responsibilities, you will have a secondary focus on IoT/Controls experiences UX. You will support UI/UX design for smart thermostats and other IoT/Contro
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