Smart Meter IT Operations Analyst

AMI Operations & Monitoring Specialist

Are you looking to work for a company that provides an innovative work environment, and your voice is heard? We have a position for a AMI Operations & Monitoring Specialist to work onsite at our client in Rosemead, CA (Hybrid - 2 days per week onsite, 3 days remote).

Who we are

LER TechForce is an industry leader in embedded controls, software, functional safety, and engineering talent. For over 20 years LER has been working with customers across North America. Follow us at: LER TechForce on LinkedIn.

What you will be doing:

Lead day-to-day AMI operations monitoring, issue identification, and troubleshooting across large meter populations.

Analyze and optimize AMI read performance, network health, and system reliability.

Support RF Mesh, RFLAN, and cellular communication networks used for smart metering.

Monitor and support Meter Data Management System (MDMS) operations, including data validation, exception handling, and billing data quality.

Support over-the-air (OTA) updates, firmware management, and meter configuration changes.

Perform AMI and billing data validation, including analysis of interval, register, and event data.

Utilize SQL and analytical tools to investigate data flow issues across AMI head-end, MDMS, and downstream billing systems.

Work cross-functionally with operations, field services, IT, vendors, and grid teams to ensure reliable AMI operations and continuous smart grid performance improvement.

What you'll need to be successful

• Essential:

• Experience in AMI, smart metering, or utility metering operations.

• Experience supporting large-scale AMI deployments and operational environments.

• Strong understanding of AMI systems, including head-end systems, MDMS, and billing systems.

• Hands-on experience with AMI communications technologies, including RF Mesh, RFLAN, and cellular networks.

• Experience supporting firmware management, OTA updates, and meter configuration management.

• Proven ability to troubleshoot complex system and data issues across multiple platforms.

• Preferred:

• Familiarity with Itron AMI platforms.

• Background in utility operations and large-scale AMI operational support.

• SQL skills with experience validating AMI and billing data flows.

• Experience working in a multi-vendor AMI environment.

• Strong collaboration skills with the ability to work across operations, IT, vendors, and field teams.

What you'll get

• Full benefits: medical, dental, vision, HSA and FSA

• 401K with a match and immediate vesting

• Short-term and Long-term disability, life insurance and other optional benefits

• Employee Assistance Program

• Employee Discounts

• Ongoing professional development opportunities including Technical Training and Leadership Development

• The opportunity to work on industry leading projects