Senior Application Production Support Professional - Java

Job Purpose key application support maintenance for runtime issues Application support and provide the assistance on tech side issue to banks Manage the team to maintain the application support 24/7365 days Understands different programming languages and ability to solve problems in Production Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements. Identifying tech stack, DB designing as part of requirements Server configuration for application/DB servers Experience in troubleshooting, software development processes and ability to understand the requirements Co-ordination with internal departments for ensuring smooth business operations Product handling and clarification of technical issue with banks. Good working knowledge on open data base, Windows and Linux systems. Proactive service improvement initiatives including trending of incidents, root cause of technical issues Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability Must ensure to follow the correct procedures, policies and documentation requirements to meet the audit/compliances Key Responsibilities Application Support Maintenance Activities Maintain the application uptime with zero delays, downtimes. Coordinating and communication with stakeholders on tech related issues, technical standards deviation solution implementation Provide outstanding support to banks and address the technical issues Expertise in resolving technical issues Review and implement the security standards Build the independent team to fix the run time issues Drive complex or major incident resolution Technical Environment Programming Language: Java, Python, Shell Scripting DevOps Platforms: Jenkins, Docker, Kubernetes, Linux, Microservices Databases: Cassandra, MariaDB Caching: Redis, KeyDB Messaging Streaming: Apache Kafka, Kafka KRaft Job Purpose key application support maintenance for runtime issues Application support and provide the assistance on tech side issue to banks Manage the team to maintain the application support 24/7365 days Understands different programming languages and ability to solve problems in Production Possesses good knowledge of different software systems, client/server architectures and various compatibility requirements. Identifying tech stack, DB designing as part of requirements Server configuration for application/DB servers Experience in troubleshooting, software development processes and ability to understand the requirements Co-ordination with internal departments for ensuring smooth business operations Product handling and clarification of technical issue with banks. Good working knowledge on open data base, Windows and Linux systems. Proactive service improvement initiatives including trending of incidents, root cause of technical issues Identify resource and equipment requirements, efficient capacity planning and manage software and hardware availability Must ensure to follow the correct procedures, policies and documentation requirements to meet the audit/compliances Key Responsibilities Application Support Maintenance Activities Maintain the application uptime with zero delays, downtimes. Coordinating and communication with stakeholders on tech related issues, technical standards deviation solution implementation Provide outstanding support to banks and address the technical issues Expertise in resolving technical issues Review and implement the security standards Build the independent team to fix the run time issues Drive complex or major incident resolution Technical Environment Programming Language: Java, Python, Shell Scripting DevOps Platforms: Jenkins, Docker, Kubernetes, Linux, Microservices Databases: Cassandra, MariaDB Caching: Redis, KeyDB Messaging Streaming: Apache Kafka, Kafka KRaft