Consultant, Software Engineer | Tech Lead

As a Consultant, Software Engineer | Tech Lead at Nationwide, you will be part of a dynamic organization supporting a Fortune 100 company with nearly $70 billion in annual sales. Nationwide's Technology team focuses on delivering stable, scalable, and resilient solutions across various product offerings. If you are passionate about delivering extraordinary care to customers and driving innovation through new technologies, this role could be the perfect fit for you. Key Responsibilities: - Provide Level 3 production support for Guidewire PolicyCenter, including incident resolution, defect remediation, and P0/P1 escalations. - Analyze production issues, identify root causes, and implement sustainable corrective actions. - Design and support monitoring, alerting, dashboards, and observability solutions using tools such as Splunk, Grafana, and New Relic. - Drive operational improvements through automation, resiliency enhancements, and performance tuning. - Support audit, compliance, and remediation activities as needed. - Collaborate across development, infrastructure, and business teams to deliver reliable production support and continuous improvement. Preferred Qualifications: - 6+ years of experience supporting and developing Guidewire PolicyCenter solutions. - Experience with Guidewire Cloud and cloud-based deployment models. - Strong background in Java development, API integrations, and event-driven architectures. - Experience with Kafka, IIB Message Broker, microservices, and CI/CD pipelines. - Working knowledge of Docker, Kubernetes, GitHub, and deployment automation tools. - Experience supporting production environments using DevOps and SRE principles. - Strong understanding of Oracle databases and SQL query optimization. - P&C insurance industry experience strongly preferred. In this role as a Software Engineer at Nationwide, you will focus on mentoring and leading others to deliver high-quality, cost-effective technology solutions. Your responsibilities will include applying secure software and systems engineering practices, mentoring team members, providing strategic advice on technology usage, and driving cross-collaboration across multiple teams. Qualifications & Experience: - Education: Undergraduate studies in computer science, management information systems, mathematics, or a related field are strongly preferred. - Experience: Six years of experience in programming and systems analysis, with three years of project management experience preferred. - Technical Skills: CI/CD, Cloud Computing, SDLC, Software Security, Software Testing, Systems Integration, Technology Roadmap, Vendor Management. - Soft Skills & Attributes: Strong communication and collaboration skills, analytical and problem-solving mindset, ability to work in agile and global environments, time management and prioritization. Additional Information: - Reporting Structure: Reports to Technology Manager/Director - India - Working Hours: Aligned to India business hours with flexibility for global collaboration. - Location Flexibility: [Hybrid/Remote/In-office] with periodic in-office collaboration. - Equal Opportunity Statement: Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories. As a Consultant, Software Engineer | Tech Lead at Nationwide, you will be part of a dynamic organization supporting a Fortune 100 company with nearly $70 billion in annual sales. Nationwide's Technology team focuses on delivering stable, scalable, and resilient solutions across various product offerings. If you are passionate about delivering extraordinary care to customers and driving innovation through new technologies, this role could be the perfect fit for you. Key Responsibilities: - Provide Level 3 production support for Guidewire PolicyCenter, including incident resolution, defect remediation, and P0/P1 escalations. - Analyze production issues, identify root causes, and implement sustainable corrective actions. - Design and support monitoring, alerting, dashboards, and observability solutions using tools such as Splunk, Grafana, and New Relic. - Drive operational improvements through automation, resiliency enhancements, and performance tuning. - Support audit, compliance, and remediation activities as needed. - Collaborate across development, infrastructure, and business teams to deliver reliable production support and continuous improvement. Preferred Qualifications: - 6+ years of experience supporting and developing Guidewire PolicyCenter solutions. - Experience with Guidewire Cloud and cloud-based deployment models. - Strong background in Java development, API integrations, and event-driven architectures. - Experience with Kafka, IIB Message Broker, microservices, and CI/CD pipelines. - Working knowledge of Docker, Kubernetes, GitHub, and deployment automation tools. - Experience supporting production environments usi